Plan before you go

Facilities and Amenities at Cathedral of Our Lady Antwerp

Explore visitor services and on-site comforts available in this historic Gothic landmark.

The Cathedral of Our Lady is a significant historic site in Antwerp, housing an extensive collection of art and architectural heritage. Please check this page to see the currently available visitor facilities. We recommend confirming specific service availability through official channels before your arrival.

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17 amenities

Visitor Amenities and Facilities

Practical services grouped for easier visit planning in Antwerp

The Cathedral of Our Lady Antwerp offers a range of facilities to support a comfortable visit, including public toilets, a shop, and an on-site bistro. Accessibility features are available, such as ramped access to specific areas, hearing loops during masses, and audio-guided tours provided via QR codes. Visitors can also find rest areas throughout the venue, while those traveling by public transport will find convenient connections at the nearby Groenplaats.

Accessibility

6 items

wheelchair-accessible toilets

Available

There are two wheelchair-accessible toilets.

One is right next to the shop. The second is in bistro De Plek, which is slightly harder to reach due to several doors.

Hearing Loop (Telecoil)

Available

A hearing loop is available in the nave during Masses for people with hearing aids.

Three-Dimensional Scale Model

Available

A 3D scale model of the Cathedral is available in St Anthony's Chapel.

Guide dogs welcome

Available

Guide dogs are welcome inside the Cathedral.

Ramped Access

Available

The ambulatory and chapels can be reached via a ramp.

Ask staff for assistance or to use the available wheelchair/rollator.

Wheelchair access

Limited

The Cathedral and bistro De Plek are accessible, with a wheelchair and rollator available on site.

The ambulatory and chapels are accessible via ramp, but the high altar, underground crypt, garden, and tower are not accessible to wheelchairs.

Families

1 item

Stroller access

Limited

Prams and strollers are allowed but cannot access certain areas.

The high altar, underground crypt, garden, and tower are not accessible to prams.

Visitor facilities

2 items

Rest areas

Available

Benches and chairs are provided throughout the Cathedral for resting.

Toilets

Available

Public toilets are available on site.

Toilets are located next to the shop and in the bistro.

Food and retail

2 items

Bistro De Plek

Available

An on-site bistro offering a place to sit and have refreshments.

Open Friday 1:30 pm - 5 pm, Saturday 11 am - 3 pm, and Sunday 1 pm - 5 pm.

Cathedral Shop

Available

A shop located on site where visitors can buy guides and other items.

Tours and guides

4 items

Audio description

Available

Audio descriptions for highlights are available via QR codes.

Listen by scanning the QR code on the steppingstones next to major artworks (including works by Rubens).

Guided tours

Available

Free and paid guided tours are available, including special tours on request.

Free tours are offered in various languages. Extended paid tours can be booked. Guided tours for visually or mentally disabled visitors are available on request.

Multi-language guided tours

Available

Free guided tours are offered in various languages at regular times.

Visitors' Guide

Available

A physical visitor guide with all recorded texts can be purchased.

Available at the reception desk or in the shop.

Extra charge

Transport and parking

2 items

Bicycle parking

Available

Bicycle parking is available nearby on Groenplaats.

Public transport nearby

Available

Trams and buses stop directly at Groenplaats close to the Cathedral.

Trams 3, 5, 9, 15, and 4; buses 22, 180, 181, 182, and 183.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Is Cathedral of Our Lady Antwerp wheelchair accessible?

Yes, Cathedral of Our Lady Antwerp has a step-free entrance, accessible toilets, tactile signs, and assistive listening systems, although overall wheelchair accessibility is listed as limited. Service animals are also allowed.

Are there public toilets at Cathedral of Our Lady Antwerp?

Yes, visitor toilets are available on-site at Cathedral of Our Lady Antwerp, which includes dedicated accessible toilets.

Does Cathedral of Our Lady Antwerp have a café or food options?

Yes, Cathedral of Our Lady Antwerp features an on-site café where visitors can find food and drinks.

Is there a gift shop at Cathedral of Our Lady Antwerp?

Yes, Cathedral of Our Lady Antwerp has an on-site gift shop available for visitors to purchase souvenirs.

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