Visitor Amenities at DIVA Museum

No direct vehicle access to the entrance, but accessible parking is available nearby.

Disabled parking spaces can be found at Steenplein, Ernest Van Dijckkaai, Braderijstraat, and Grote Markt parking garage (which offers 5 spots with a max clearance height of 1.90 m).

Adapted toilets for visitors with physical disabilities are available.

Located on floor -1.

Hearing loop or Bluetooth audio streaming options are available for visitors with hearing impairments.

Visitors can stream audio stories via Bluetooth directly to compatible hearing aids, CI, or middle ear implants, or request an induction loop at the desk to use with the audio guide on the T-setting.

Sensory guided tours with touch elements are available for blind and visually impaired visitors.

Offered upon request for the permanent exhibition 'A Brilliant Story'. A guide describes the jewelry, silverware, and diamonds.

All exhibition halls are accessible via elevator.

Lifts measure 139 cm in length, 105 cm in width, and have door widths of 89 cm.

Assistance and service dogs are allowed inside the museum.

All videos in the permanent exhibition are subtitled.

The museum is fully accessible to wheelchairs and walkers.

One wheelchair is available to borrow. Visitors in wheelchairs may bring a companion for free.

A quiet room is provided for breastfeeding.

Located on the 2nd floor. Security staff can help guide you.

Strollers are allowed in the exhibition halls.

Bags attached to strollers must be stored in the lockers on floor -1.

Lockers are available for storing personal belongings.

Located on floor -1.

Portable folding chairs are available for visitors.

20 folding chairs can be requested at the reception desk.

Audio guide stories are accessible via online streaming.

Accessible through mapmyvisit.com/listen/DIVA.

Practical maps and guides are available to help navigate and prepare for your visit.