Antwerp
Plan before you go

Visitor Amenities at the National Customs and Excise Museum

Essential information on site services and guest comfort in Antwerp.

Understanding the facilities available is a key part of planning your visit to the National Customs and Excise Museum. We provide this overview to help you navigate the services offered on-site as you explore the history of trade and border control.

National Customs and Excise Museum
6 amenities
Visitor Amenities and Accessibility
Practical services grouped for easier visit planning in Antwerp

The National Customs and Excise Museum offers a range of facilities designed to support a comfortable and accessible visitor experience, including full wheelchair accessibility throughout the site. Guests can take advantage of guided tours available in multiple languages and benefit from the museum's convenient proximity to local public transport links. Please note that all visits require a prior appointment, and while there is limited paid public parking located in the surrounding area.

Accessibility

1 item

Wheelchair accessible

Available

The museum is fully accessible for wheelchair users.

The museum is located on the 3rd floor of the Finance Center.

Tours and guides

2 items

Guided tours

Available

Guided tours are available for groups of up to 25 people.

The tour costs 35 euros per group and lasts approximately 1.5 hours. Booking is required.

Extra charge

Multi-language guided tours

Available

Guided tours are available in languages other than Dutch.

Tours can be booked in English or French upon request.

Extra charge

Transport and parking

2 items

Nearby parking

Limited

Paid public parking is available in the surrounding area.

There is an underground parking facility in the Brouwersvliet area, which is about a 10-minute walk from the museum.

Extra charge

Public transport nearby

Available

The museum is easily accessible via public transport.

Tram lines 1 and 24 and various bus lines stop at Noorderplaats, which is located close to the museum.

Tickets and entry

1 item

Visit by appointment

Available

All museum visits must be booked in advance.

Due to organizational reasons, all visits must be scheduled during office hours by contacting the Secretariat.

Amenities FAQ
Common questions about facilities and visitor services
Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Is National Customs and Excise Museum wheelchair accessible?

Yes, the National Customs and Excise Museum is wheelchair accessible. This facility is provided free of charge.

Are guided tours offered at the National Customs and Excise Museum?

Yes, guided tours are available at the National Customs and Excise Museum. Please note that these tours require payment.

Do I need to buy tickets online before visiting National Customs and Excise Museum?

Yes, booking tickets online is required prior to visiting the National Customs and Excise Museum.

Is there car parking at the National Customs and Excise Museum?

Limited car parking is available on-site at the National Customs and Excise Museum, and it is a paid amenity.

Explore National Customs and Excise Museum with Antwerp
Guides, visitor info, and museum details in Antwerp
Find everything about National Customs and Excise Museum in one place, including tickets, opening hours, current exhibitions, location details, visitor tips, nearby attractions, and the latest museum updates. Use these pages to plan your visit, discover what to see, and get practical information before you go.
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