Plan your visit to Het Steen

Visitor Amenities at The Antwerp Story

Essential services and facilities for your visit to Antwerp's historic landmark.

The Antwerp Story offers an immersive multimedia experience housed within Het Steen, the city's oldest building. Please check this section for details on the available visitor facilities and amenities to help you prepare for your time exploring the city's identity and history.

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3 amenities

Visitor amenities at The Antwerp Story

Practical services grouped for easier visit planning in Antwerp

The Antwerp Story at Het Steen provides several amenities designed to support a comfortable visitor experience, including a dedicated shop within the visitor centre. While the venue is equipped for accessibility, please note that some areas of the historic building have limited access for wheelchair and stroller users. These practical facilities are provided to help guests navigate the space and enjoy the interactive exhibits.

Accessibility

1 item

Wheelchair accessible

Limited

The attraction is accessible to wheelchairs with some exceptions.

The highest rooftop point and the first-floor chapel are not wheelchair-accessible.

Families

1 item

Stroller accessible

Limited

The attraction is accessible for strollers with some exceptions.

The highest rooftop point and the first-floor chapel are not stroller-accessible.

Food and retail

1 item

Museum shop

Available

Het Steen includes a museum shop inside its visitor centre.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Does The Antwerp Story at Het Steen have a gift shop?

Yes, The Antwerp Story at Het Steen features a gift shop available for visitors on-site.

Is The Antwerp Story at Het Steen wheelchair accessible?

Wheelchair accessibility is limited at The Antwerp Story at Het Steen. Visitors with specific accessibility needs may want to contact the venue for detailed layout information.

Can I bring a stroller to The Antwerp Story at Het Steen?

Stroller and baby carriage accessibility is limited at The Antwerp Story at Het Steen.

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Explore The Antwerp Story at Het Steen with Antwerp

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Find everything about The Antwerp Story at Het Steen in one place, including tickets, opening hours, current exhibitions, location details, visitor tips, nearby attractions, and the latest museum updates. Use these pages to plan your visit, discover what to see, and get practical information before you go.

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