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Danube Tower Vienna: Frequently Asked Questions

Get answers to common questions about your visit to Vienna's panoramic Danube Tower.

Before heading up to the panoramic platforms and dining spots at Danube Tower in Vienna, it's wise to review common questions. This FAQ section aims to provide general answers to typical visitor inquiries, helping you plan your visit smoothly. Please remember to always verify the latest information directly with Danube Tower's official channels, as policies and details can change.

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General FAQ for Danube Tower in Vienna
Popular visitor questions about Danube Tower
Read common visitor questions and practical answers for planning your Danube Tower visit in Vienna.

Will the Immersive Center at the Danube Tower introduce more VR experiences in the future?

Yes, the Immersive Center at the Danube Tower plans to offer additional virtual reality experiences after the initial Machu Picchu exhibition.

How tall is the Danube Tower and what are its key viewing levels?

The Danube Tower stands at a total height of 252 meters, making it Austria's tallest landmark. The outdoor viewing terrace is at 150 meters, the indoor viewing deck is at 155 meters, the slide is at 165 meters, the Turm Café is at 160 meters, and the Turm Restaurant is at 170 meters.

How long is the Danube Tower slide and what is the ride like?

The Danube Slide is a tube slide over 40 meters long that spirals down the exterior of the viewing level. The ride lasts approximately 9 seconds and includes spectacular views through transparent sections.

What unique experiences does the Danube Tower offer visitors?

The Danube Tower provides a 360-degree panoramic view over Vienna, features outdoor and indoor viewing terraces, hosts a rotating restaurant and café, boasts Europe’s highest tower slide, and offers various photo points and insights into its history.

Is there a weather-protected area at the Danube Tower for bad weather conditions?

Yes, the Danube Tower includes a glazed indoor terrace that remains open throughout the year. This area is ideal for visitors seeking shelter during rain, wind, or other unfavorable weather conditions.

How far can visitors see from the Danube Tower on a day with clear visibility?

On days with excellent visibility, you can see up to 80 kilometers. This includes views into the Marchfeld and Weinviertel to the north, the foothills of the Vienna Alps to the west, and expansive parts of the city to the south.

What payment methods are accepted at the Turm Restaurant and Turm Café?

At both the Turm Restaurant and Turm Café, visitors can conveniently pay using cash, debit cards, or any major credit card.

Are vegan or vegetarian food options available at the Turm Restaurant?

Yes, the Turm Restaurant provides both vegetarian and vegan dishes. The specific selection may change seasonally, and all available options are clearly labeled on the menu.

How long does it take for the Turm Restaurant and Turm Café to complete one full rotation?

Both the Turm Restaurant and Turm Café complete a full 360-degree rotation every 20 minutes, allowing guests to enjoy a continuously changing panoramic view of Vienna during their visit.

Is bungee jumping still offered as an activity at the Danube Tower?

No, bungee jumping has not been available at the Danube Tower since 2018.

Is there a specific dress code for dining at the Turm Restaurant?

There is no formal dress code required for the Turm Restaurant. Smart casual attire is recommended to complement the elegant atmosphere, and guests often choose to dress more elegantly in the evening.

What is the Immersive Center at the Danube Tower and who operates it?

The Immersive Center is a new virtual reality experience area at the Danube Tower where visitors use VR headsets to immerse themselves in interactive 360-degree worlds. It is operated by CreARTive Vienna, an external Austrian company.

When does the Immersive Center at the Danube Tower open?

For precise opening dates and times of the Immersive Center, visitors are advised to contact its operator, CreARTive Vienna, directly.

What is the initial VR exhibition featured at the Immersive Center Donauturm?

The first exhibition presented at the Immersive Center Donauturm is the virtual reality experience titled 'Machu Picchu: Journey to the Lost City – The Immersive Experience,' which offers a virtual tour of the ancient Inca site.

Where can I find information or contact points for the Immersive Center at the Danube Tower?

Information about the Immersive Center is available throughout the Danube Tower, including the foyer and on central signage. An operator representative is also on-site to answer questions, check tickets, and assist with VR equipment.

What does the cover charge at the Turm Restaurant include for guests?

The cover charge at the Turm Restaurant is a per-person service package that includes a fully set table, unlimited still and sparkling water, bread from Bäckerei Öfferl, extra-virgin olive oil, and regional spreads. This charge is a fixed part of the restaurant concept.

Is there a minimum consumption requirement for table reservations at the Turm Restaurant?

While there isn't a general minimum consumption, all table reservations at the Turm Restaurant require guests to consume at least one main course per person.

What items are included in the 'Top of Brunch' price at the Turm Café?

The brunch price includes an extensive breakfast and lunch buffet featuring Viennese specialties, one hot beverage, unlimited orange juice, vitamin water, and sparkling wine, along with a 360-degree panoramic view throughout your stay.

Are all tables in the Turm Restaurant positioned by a window for views?

Yes, every table in the Turm Restaurant is located directly at a window, ensuring all guests enjoy an unrestricted 360-degree panoramic view.

Can a fun package for the Danube Tower slide be used by more than one person?

Yes, slide fun packages are not tied to a specific individual and can be utilized by different people. Each ride is validated individually at the access system.

Danube Tower tickets and prices in Vienna
Ticket costs, discounts, and booking questions
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Does Danube Tower offer student tickets?

Yes, Danube Tower offers student tickets priced at 14.40 EUR for students up to 27 years of age.

What are the ticket prices for Danube Tower?

Adult admission for Danube Tower is 18.00 EUR. Ticket prices vary for seniors at 14.40 EUR, students at 14.40 EUR, youth aged 15 to 19 at 14.40 EUR, children aged 6 to 14 at 10.80 EUR, and infants aged 3 to 5 at 5.40 EUR.

Does Danube Tower have free entry?

Free entry is not explicitly indicated as available for visitors at Danube Tower.

Does Danube Tower provide group tickets?

Danube Tower does support group tickets and school groups, though exact pricing and booking are handled through their online shop.

What is the child admission fee for Danube Tower?

Child admission at Danube Tower is 10.80 EUR for ages 6 to 14, and 5.40 EUR for infants aged 3 to 5.

How much are senior tickets at Danube Tower?

Senior tickets for visitors aged 65 and older are available at Danube Tower for 14.40 EUR.

Danube Tower opening hours in Vienna
Today’s schedule, weekend times, and closures
Find accurate opening hours, holiday changes, and best visiting times for Danube Tower in Vienna.

Does Danube Tower have special opening hours?

There are currently no listed special opening hours or closures for Danube Tower.

What time does Danube Tower close?

Danube Tower closes at 22:00 daily throughout the entire week.

What are the opening hours of Danube Tower?

Danube Tower is open every day of the week from 10:00 to 22:00.

What are the weekend opening hours for Danube Tower?

Weekend opening hours for Danube Tower are from 10:00 to 22:00 on both Saturdays and Sundays.

Accessibility at Danube Tower in Vienna
Wheelchair access, lifts, and support services
Find accessibility details for Danube Tower, including step-free access, facilities, and support options in Vienna.

Is the Danube Tower accessible for visitors using wheelchairs?

Only one wheelchair user per express elevator cabin can be transported to Exit Level 1 (outdoor viewing terrace), and they must be accompanied by an assisting person. A maximum of three wheelchair users can be on the viewing terrace simultaneously. The restaurant and indoor terrace are not wheelchair accessible due to stairs. Ground-floor areas are fully accessible.

Are there discounts available for visitors with disabilities at the Danube Tower?

Yes, guests in wheelchairs receive free admission. Visitors with a disability pass (from 50% disability) are granted a 50% discount. If a caregiver accompanies them, the caregiver also receives a reduced ticket price.

Does the Danube Tower provide parking spaces for visitors with disabilities?

Yes, designated disabled parking spaces are available directly at the Danube Tower. Visitors with an official disability parking permit can use these spaces free of charge for the duration of their visit.

Are the Turm Restaurant and Turm Café at the Danube Tower accessible by wheelchair?

No, accessibility to the Turm Restaurant and Turm Café is limited for wheelchairs. From the central level, there are 25 steps leading up to both the restaurant and café, and there is no direct elevator access to these specific areas.

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On-site services for a smoother museum visit
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Are service animals permitted inside the Danube Tower?

Yes, guide dogs and assistance dogs are welcome at the Danube Tower to accompany their owners.

Can I bring a stroller to the Danube Tower?

Strollers cannot be transported in the express lifts or taken to the observation terrace, Turm Café, or Turm Restaurant. Staff can direct you to a suitable parking area on the ground floor, and a Maxi-Cosi is a practical alternative for infants.

Is the Danube Tower accessible for wheelchair users?

The ground floor of the Danube Tower is fully accessible. However, access to the observation terrace is limited to one wheelchair user per lift cabin, accompanied by a person, with a maximum of three wheelchair users on the terrace at once. The restaurant and cafe areas are not wheelchair accessible due to stairs.

Does the Danube Tower have food options like a restaurant or cafe?

Yes, the Danube Tower offers both the Turm Restaurant and the Turm Cafe for visitors to enjoy meals and beverages.

Are pets allowed at the Danube Tower?

No, pets, specifically dogs, are not permitted inside the Danube Tower. Please ensure they are left in suitable care on the ground level before your visit.

Is there a gift shop at the Danube Tower?

Yes, visitors to the Danube Tower can find souvenirs and gifts at the Donau Shop.

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Family-friendly questions and child visit tips
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What are the age and height requirements for using the Danube Tower slide?

Children must be at least 6 years old and have a minimum height of 110 cm to use the Danube Tower slide. There is also a maximum weight restriction of approximately 150 kg for all users.

Is a children's menu offered at the Turm Restaurant?

A children's menu or specific children's dishes may be available at the Turm Restaurant, with the selection varying depending on the current season and menu cycle. Guests can check the current menu or inquire with the service team.

Can I bring a stroller into the Danube Tower's viewing areas or restaurants?

For safety reasons, strollers are not permitted in the express elevators and therefore cannot be taken to the viewing terrace, Turm Café, or Turm Restaurant. A designated stroller parking area is available in the entrance hall, and Maxi-Cosi or baby carriers are suggested alternatives.

Are children allowed to visit the Danube Tower without an adult?

No, children under 14 years old must be accompanied by an adult supervision person. The accompanying adult is fully responsible for supervising the child throughout the entire visit.

Group visits to Danube Tower in Vienna
School, team, and large-party planning answers
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What types of events can be hosted at the Danube Tower?

The Danube Tower offers various spaces suitable for corporate events, private celebrations, presentations, product launches, receptions, exclusive dinners, and press events.

What happens if an event's start or end time changes at the Danube Tower?

Changes to an event's start or end time at the Danube Tower may lead to additional costs. These can include charges for extra personnel, technical support, or night surcharges for services extending past midnight.

When is the final number of participants required for an event at the Danube Tower?

The final number of participants for an event must be provided no later than 14 business days before the event date. If fewer guests attend than confirmed, cancellation fees may apply as per the General Terms and Conditions.

Can the Danube Tower help organize technical equipment or furnishings for events?

Yes, the Danube Tower can assist with organizing third-party technical equipment or furnishings for events. However, such arrangements are made at the event organizer's own cost and risk.

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How can I book a table at the Danube Tower restaurant or cafe?

You can make reservations for the Turm Restaurant and Brunch Cafe directly online. The Turm Restaurant reservation link is https://mytools.aleno.me/reservations/v2.0/reservations.html?k=eyJrIjoid2l2dTVrM2lsNm15cnBiOWlwdzZ4bmViajhycnVkaWRpZ280bGZwODBsbzlhNGlweTEiLCJyIjoialdXM2J6VEVkRXhCVHZad1oiLCJzIjoiaHR0cHM6Ly9teXRvb2xzLmFudWVuby5tZS8ifQ&locale=en. For the Brunch Cafe, use https://www.donauturm.at/mytools.aleno.me/reservations/v2.0/reservations.html?k=eyJrIjoid2l2dTVrM2lsNm15cnBiOWlwdzZ4bmViajhycnVkaWRpZ280bGZwODBsbzlhNGlweTEiLCJyIjoiRWFGNGc3TUFyblFtUUN6Mk4iLCJzIjoiaHR0cHM6Ly9teXRvb2xzLmFudWVuby5tZS8ifQ&shifts=Brunch%2CFeiertagsbrunch&locale=en.

How do I arrange a group visit or event at the Danube Tower?

For groups of 15 or more persons, you can submit an enquiry through the dedicated 'Groups & Event Request' contact form available at https://share-eu1.hsforms.com/2sY9uIXYfQ8S17Rr-4YlIcwewu1w.

What are the phone support hours for urgent reservation delays at Danube Tower?

For urgent reservation delays, phone support at Danube Tower is available daily until 9:00 PM.

How can I contact the Danube Tower Welcome Desk?

You can reach the Danube Tower Welcome Desk by email at [email protected] or by phone at +43 (1) 263 35 72. The Welcome Desk is available Monday to Saturday from 10:00 AM to 6:00 PM, and also on public holidays.

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What is the maximum dining duration for a table reservation at the Turm Restaurant?

The maximum duration for a table at the Turm Restaurant is typically 2 hours, though the exact time may vary depending on the specific day and time slot. This information is usually provided during the reservation process.

Can I choose between à la carte and a set menu at the Turm Restaurant upon arrival?

Yes, for individual visits, you are welcome to choose freely between à la carte options and any available set menu options directly on site. This flexibility does not extend to large groups or special events.

Do I need a reservation to access the viewing terrace at the Danube Tower?

No, a reservation is not required to visit the viewing platform. Tickets for the viewing terrace can be purchased either online or directly on-site at any time.

Is it possible to climb the Danube Tower using stairs?

No, the Danube Tower cannot be accessed by stairs. The viewing platform is exclusively reachable using the high-speed elevators provided.

Is photography permitted at the Danube Tower?

Yes, private photography is allowed on all viewing levels and in the indoor areas of the Danube Tower. However, professional photo or video shoots require prior written permission.

Where can I retrieve my photos taken at the official Danube Tower photo points?

If you utilize one of the official photo points at the Danube Tower, you can purchase your photos directly in the exit area or download them online. Instructions for online downloads are provided at the photo point.

What happens if the lift at the Danube Tower experiences a technical issue?

In the event of a technical interruption, lift operations will be restored as quickly as possible. If a longer interruption is necessary, access may be temporarily paused, and guests will be safely assisted by staff.

Do I need to reserve a specific time to use the Danube Tower slide?

No, tickets for the Danube Tower slide do not require a reservation and can be purchased spontaneously on-site or online.

Are gluten-free, lactose-free, or allergen-free dishes available at the Turm Restaurant?

Yes, the Turm Restaurant can offer gluten-free, lactose-free, or other allergen-free dishes. Guests should inform the reservation team about their specific dietary needs when making their booking to ensure the best accommodation.

How does booking a Romantic Package at the Danube Tower work?

After completing your online booking for a Romantic Package, you will receive a confirmation email with all details. Your table will be specially decorated, and the package will be prepared for you on the booked date.

How long is the Danube Tower birthday special valid?

The birthday special, which includes free admission and a free slide ride for the birthday guest, is valid on your actual birthday, as well as the two days before and two days after. A photo ID must be presented at the front desk to redeem the offer.

How long should I allocate for a typical visit to the Danube Tower?

A typical visit to the viewing platform takes approximately 45-60 minutes. If you include a ride on the slide, plan for an additional 15 minutes. For a visit that includes the restaurant or café, allow around 1.5 to 3 hours in total.

Can the Danube Tower be visited during rain or strong winds?

Yes, the Danube Tower is open all year round and can be visited in any weather. However, some outdoor areas, like the outdoor viewing terrace (due to strong winds) and the slide (due to rain or strong winds), may close temporarily for safety. All indoor areas remain fully accessible.

Is there a maximum duration for staying on the Danube Tower's viewing levels?

No, there is no time limit for how long you can stay on the viewing levels; you are welcome to remain as long as you wish during the tower's opening hours. Only your initial entry is linked to a specific booked time slot.

Is it necessary to print online tickets for the Danube Tower?

No, you do not need to print your tickets. All tickets are provided digitally and can be conveniently displayed on your smartphone for entry.

Can I present my Danube Tower tickets on my phone at the entrance?

Yes, digital tickets for the Danube Tower can be shown directly on your smartphone. Please ensure your screen is undamaged, the brightness is turned up, and your battery is sufficiently charged so the QR code can be clearly read.

Can I proceed directly to the lift with my online ticket at the Danube Tower?

Yes, with a valid online ticket, you can go straight to the access gate and scan your QR code for entry. Please ensure you arrive within your chosen time slot.

Are tickets and vouchers for the Danube Tower issued only in digital format?

Yes, all tickets, vouchers, and invoices from the Danube Tower are sent digitally or made available for download. Physical printouts are not provided on-site.

Can Danube Tower admission tickets be saved to Apple Wallet or Google Wallet?

Yes, admission tickets for the Danube Tower are compatible and can be stored directly in both Apple Wallet and Google Wallet for easy access.

How do I make a reservation for the Turm Restaurant or Brunch at the Turm Café?

Reservations for the Turm Restaurant or Brunch at the Turm Café can be made online or via email. A reservation becomes binding only after successful credit card authorization and receipt of a written confirmation email. For regular café service, tables are assigned on a first-come, first-served basis.

Is a reservation required to visit the Turm Restaurant or Turm Café?

A reservation is highly recommended for the Turm Restaurant due to its popularity and limited seating. For the Turm Café, reservations are only possible for Brunch; during regular café hours, seating is allocated directly on site without prior booking.

Why is credit card information required for restaurant or brunch reservations?

A credit card is authorized for a nominal €1 (no actual charge) to secure the reservation. This ensures reservation security, helps prevent late cancellations or no-shows, and aids in planning for freshly prepared food. Charges apply only for late cancellations as per policy.

Can I visit the Turm Restaurant or Turm Café for Brunch without a reservation?

Yes, you can visit without a reservation, but seating is subject to availability. The restaurant is frequently fully booked, so advance reservations are strongly recommended, especially for specific menus or occasions.

What are the rules regarding pets, strollers, food, and photography at the Danube Tower?

Pets are not allowed inside the Danube Tower, with the exception of assistance dogs with valid certification. Strollers cannot be transported in the express elevators for safety reasons, though a designated parking area is available in the entrance hall. Bringing your own food and drinks onto the viewing platform is prohibited. Private photography is permitted on all viewing levels, but tripods and monopods are not allowed.

What is the suggested visit duration for the Danube Tower?

A typical visit to the viewing platform at the Danube Tower lasts approximately 45 to 60 minutes. If you plan to use the slide or visit one of the restaurants, you should allow for additional time.

Do I need a reservation or timed entry to visit the Danube Tower?

Yes, it is recommended to book your tickets online in advance, as entry to the Danube Tower is bound to a specific time slot. You should arrive within your booked time period. During peak visitor times, time slots may sell out, so early booking ensures your desired visit time.

Is parking available at the Danube Tower and is it paid?

Yes, paid parking is available directly at the Danube Tower. The fees depend on the length of your stay, and designated disabled parking spaces are also provided. To arrive by car, navigate to 'Donauturmplatz 1, 1220 Vienna'.

How can I reach the Danube Tower using public transport?

You can reach the Danube Tower by taking the U1 train to 'Alte Donau' station, followed by a 15-20 minute walk through Donaupark. Alternatively, take the U6 train to 'Neue Donau' station, which requires about a 15-minute walk. Bus 20A also provides a direct connection to the 'Donauturm' station. Many hop-on hop-off services stop near the tower.

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