Madame Tussauds Vienna FAQ: Plan Your Visit with Answers

General FAQ for Madame Tussauds Vienna in Vienna

Popular visitor questions about Madame Tussauds Vienna

Read common visitor questions and practical answers for planning your Madame Tussauds Vienna visit in Vienna.

Is there a cloakroom available at Madame Tussauds Vienna?

No, unfortunately, Madame Tussauds Vienna does not provide a cloakroom service because the attraction is entered and exited on different levels. However, a limited number of public lockers are available opposite the attraction.

How do I get free admission to Madame Tussauds Vienna on my birthday?

Birthday celebrants of all ages receive free admission to Madame Tussauds Vienna on their actual birthday. You must present an official photo ID at the entrance to avail of this offer.

Can visitors bring animals into Madame Tussauds Vienna?

It is generally not permitted to bring animals into Madame Tussauds Vienna. However, guide dogs are an exception and are allowed to accompany their owners inside the attraction.

Am I allowed to take photos and videos inside Madame Tussauds Vienna?

Yes, cameras and photography are not only allowed but are actively encouraged at Madame Tussauds Vienna. Visitors are welcome to pose with their favorite figures and capture their experience.

Does Madame Tussauds Vienna offer reduced admission for seniors, students, or military personnel?

Yes, Madame Tussauds Vienna offers reduced prices for seniors, pupils over 15, students, military personnel, and civilian servants. These discounts can only be booked on-site with a valid ID.

Is eating or drinking permitted inside Madame Tussauds Vienna?

Eating and drinking are not allowed inside the main exhibition areas of Madame Tussauds Vienna. However, a café with a terrace is available at the end of the attraction where visitors can purchase snacks and drinks.

Madame Tussauds Vienna tickets and prices in Vienna

Ticket costs, discounts, and booking questions

Get answers about Madame Tussauds Vienna ticket prices, discount eligibility, and where to buy tickets in Vienna.

What are the ticket prices for Madame Tussauds Vienna?

Standard adult entrance tickets for visitors aged 15 and older start at 26.50 EUR when booked online. Special packages like the Gold Ticket are available for 45.00 EUR and Couple Tickets for two adults cost 58.00 EUR.

Does Madame Tussauds Vienna offer group tickets?

Yes, group visits are available starting at 19.00 EUR per person for groups of 10 or more. School visits are also available starting at 9.00 EUR per pupil.

What combi tickets are available for Madame Tussauds Vienna?

Visitors can purchase combi tickets that bundle admission with the Giant Ferris Wheel starting at 32.80 EUR online or 40.00 EUR walk-up. Combi tickets featuring a 48-hour Big Bus tour are also available starting at 70.00 EUR online.

How much is admission for evening visits to Madame Tussauds Vienna?

Evening tickets, which are valid for entry two hours before last admission, cost 19.50 EUR online or 26.50 EUR as a walk-up ticket for visitors aged 15 and older.

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Madame Tussauds Vienna opening hours in Vienna

Today’s schedule, weekend times, and closures

Find accurate opening hours, holiday changes, and best visiting times for Madame Tussauds Vienna in Vienna.

What time does Madame Tussauds Vienna close?

Madame Tussauds Vienna closes at 17:00 every day of the week.

Does Madame Tussauds Vienna have special opening hours?

There are currently no listed special opening hours or closures for Madame Tussauds Vienna.

Madame Tussauds Vienna opening hours on weekends

On weekends, including Saturdays and Sundays, Madame Tussauds Vienna maintains its standard visiting hours from 10:00 to 17:00.

What are the opening hours of Madame Tussauds Vienna?

Madame Tussauds Vienna is open daily from 10:00 to 17:00 throughout the week.

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Accessibility at Madame Tussauds Vienna in Vienna

Wheelchair access, lifts, and support services

Find accessibility details for Madame Tussauds Vienna, including step-free access, facilities, and support options in Vienna.

Is Madame Tussauds Vienna accessible for wheelchair users?

Yes, Madame Tussauds Vienna is fully wheelchair accessible. The attraction provides ramps and lifts to ensure that visitors using wheelchairs can navigate all areas comfortably during their visit.

Amenities and facilities at Madame Tussauds Vienna

On-site services for a smoother museum visit

See which amenities are available at Madame Tussauds Vienna, from lockers and restrooms to visitor comfort services in Vienna.

Does Madame Tussauds Vienna have toilets and accessible facilities?

Yes, general visitor toilets are available at Madame Tussauds Vienna, along with a few dedicated disabled toilets. Visitors should speak to a staff member at the attraction to find the nearest toilet location.

Are service animals allowed at Madame Tussauds Vienna?

Yes, assistance dogs, including guide dogs, are permitted inside Madame Tussauds Vienna. Guests bringing a service animal are required to notify the front desk upon arrival.

Does Madame Tussauds Vienna have lifts for visitors?

Yes, lifts are available at Madame Tussauds Vienna to safely transport visitors between its three floors. Guests requiring a lift should speak to a member of staff on the day of their visit for assistance.

Is Madame Tussauds Vienna wheelchair accessible?

The majority of Madame Tussauds Vienna and its entertainment options are designed to be fully accessible to guests using wheelchairs. However, for safety reasons, only nine wheelchair users are allowed in the building at one time, and VR experiences like ski jumping and the car ride are not barrier-free accessible.

Is there car parking available at Madame Tussauds Vienna?

Paid car parking facilities are available around the Prater area, with the Prater Garage being a recommended option located not far from Madame Tussauds Vienna. However, the venue itself does not have dedicated disabled parking spaces.

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Is Madame Tussauds Vienna good for kids in Vienna?

Family-friendly questions and child visit tips

Find answers for families visiting Madame Tussauds Vienna, including child-friendly expectations and practical planning in Vienna.

Are prams or pushchairs allowed inside Madame Tussauds Vienna?

Yes, prams and pushchairs are allowed inside Madame Tussauds Vienna, providing convenience for families visiting with young children.

Are there any specific discounts for children at Madame Tussauds Vienna?

Children under 2 years old receive free admission to Madame Tussauds Vienna. For children over 15 years, there are reduced prices available for pupils upon presentation of a valid ID.

What are the age or height requirements for making a wax hand at Madame Tussauds Vienna?

To make a wax hand, a child must be at least 6 years old or 1.30 meters tall. The height is the more crucial factor, as the child needs to be able to dip their hand into the wax while standing independently, which is ultimately determined by the trained staff.

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How to contact Madame Tussauds Vienna in Vienna

Support channels and response questions

Find contact-related answers for Madame Tussauds Vienna, including support routes for tickets, access, and visit planning in Vienna.

What is the general email address for Madame Tussauds Vienna?

For general inquiries, you can email Madame Tussauds Vienna at [email protected].

How can I contact Madame Tussauds Vienna?

You can send general inquiries to [email protected]. For reservations, call +43 (0) 1 890 336 6. Specific contact methods are also available for school groups, travel groups, press, careers, and event bookings.

What is the phone number for Madame Tussauds Vienna reservations?

You can reach the Madame Tussauds Vienna reservations team by phone at +43 (0) 1 890 336 6.

When is the Madame Tussauds Vienna reservations team available?

The reservations team at Madame Tussauds Vienna is available Monday to Friday from 08:00 to 18:00.

How do I contact Madame Tussauds Vienna for press inquiries?

For press and media inquiries, you can contact Madame Tussauds Vienna by emailing [email protected].

Can I book events at Madame Tussauds Vienna?

Yes, Madame Tussauds Vienna provides a dedicated contact form on their website for event bookings. You can find this on their event location page.

How to visit Madame Tussauds Vienna in Vienna

Step-by-step planning questions before you go

Get visit-planning answers for Madame Tussauds Vienna, including timing, preparation, and day-of expectations in Vienna.

Can I bring large bags or suitcases with me to Madame Tussauds Vienna?

For security reasons, Madame Tussauds Vienna cannot store large bags or suitcases. Due to the attraction's design, no lockers or cloakroom are available for these items, so visitors are advised to avoid bringing them.

Do online tickets for Madame Tussauds Vienna require a specific time slot?

No, online tickets for Madame Tussauds Vienna do not require a specific time slot. You can visit on your booked day at any time within the attraction's normal opening hours.

How long does a typical visit to Madame Tussauds Vienna take?

The duration of your visit to Madame Tussauds Vienna is entirely up to you. However, most visitors typically spend between one to two hours exploring the attraction.

Is there parking available near Madame Tussauds Vienna?

Paid parking facilities are available in the area surrounding the Vienna Prater. Visitors should follow the local signs for guidance to available parking spots.

Is parking available at Madame Tussauds Vienna and is it paid?

Yes, paid parking is available around the Prater area near Madame Tussauds Vienna. Visitors should follow local signs for parking directions and payment information.

Do I need a reservation or timed entry to visit Madame Tussauds Vienna?

No, Madame Tussauds Vienna does not require specific time slots or timed entry. Online tickets allow you to enter on your booked day at any time within opening hours.

Is Madame Tussauds Vienna accessible for wheelchairs and prams?

Yes, Madame Tussauds Vienna is wheelchair accessible, and both prams and wheelchairs are permitted inside the venue for visitors.

Can visitors bring large bags or luggage into Madame Tussauds Vienna?

Madame Tussauds Vienna does not have cloakroom facilities and cannot store large bags or luggage for security reasons. Visitors are advised to avoid bringing large bags or suitcases. Jackets and coats are welcome to be carried inside.

How long should I plan for a visit to Madame Tussauds Vienna?

A typical visit to Madame Tussauds Vienna is expected to last between 60 to 120 minutes. This allows sufficient time to experience the attraction.

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