Visitor Amenities at Madame Tussauds Vienna

Madame Tussauds Vienna does not have disabled parking spaces.

Prater Garage is recommended instead, which is accessible not far from the attraction.

A few disabled toilets are available.

Speak to a member of staff at the attraction to find the nearest toilet or its location.

Lifts are available to safely transport visitors from floor to floor within the 3-floor attraction.

Please speak to a member of staff on the day of your visit if a lift is required.

Assistance dogs, including guide dogs, are allowed at Madame Tussauds Vienna.

Notification at the front desk is required.

Madame Tussauds is for the most part designed to be barrier-free.

While the attraction extends over 3 floors and each is accessible by steps, a lift is available for guests unable to use stairs.

The majority of the facility and entertainment options are designed to be fully accessible to guests with impairments.

For safety reasons, only nine wheelchair users (three per floor) are allowed in the building at any one time, which may cause a wait. VR Experiences (ski jumping + car ride with Bergdoktor) are not barrier-free accessible.

General visitor toilets are available.

Inferred from the presence of disabled toilets.

Paid parking facilities are located around the Prater.

The Prater Garage is accessible not far from the attraction. Other paid parking facilities are available nearby.

Tickets for persons with disabilities and their accompanying person can only be booked on site at the entrance ticket office, not online.

A special rate is available upon presentation of a disabled person's ID card. Pre-registration for the visit is not necessary.