Wien Museum Amenities & Visitor Services

Designated parking spaces for people with disabilities are available nearby.

Located at Maderstraße 2 and Resselgasse 2.

Accessible restrooms are available on every floor and a 'Restroom for All' in the basement.

Accessible restrooms are found on every floor, to the right of the three elevators. The 'Restroom for All' in the basement includes a nursing bench and a ceiling lift, and can be used without an entrance ticket.

Audio induction systems are available for visitors with hearing impairments.

Found at the information desk (ground floor entrance) and in the events area (3rd floor). Listening stations in the permanent exhibition are also equipped with induction loops.

Braille and raised lettering are used for navigation and information, along with tactile models and ground markings.

Tactile stations, general plans, direction signs, door signs, and tactile ground markings are available. Tactile models of the museum and exhibition objects are also present and can be touched.

Elevators are available to reach exhibitions, the terrace, and the basement.

Three elevators are in the entrance area. They are equipped with acoustic signals and voice announcements for each floor.

Assistance dogs are permitted inside the museum.

You are allowed to bring an assistance dog.

Information and tours are available with Austrian Sign Language interpretation.

Guided tours are offered with Austrian Sign Language interpretation. The digital museum guide and video stations in the exhibition also offer content in Austrian Sign Language.

All areas of the museum, including the main entrance, can be reached without using steps.

Main entrance has a revolving door and an automatic swinging door (button-operated). All doors in the building are at least 90 cm wide.

Digital guide provides detailed descriptions and media stations offer sign language, which aids in comprehension.

The digital museum guide offers detailed descriptions. Media stations provide content in Austrian sign language and allow lettering to be enlarged.

All parts of the museum can be reached without steps. Wheelchairs can be borrowed.

Wheelchairs can be borrowed free of charge at the ticket desk. Please reserve in advance by contacting [email protected].

Washrooms with changing tables for babies are available.

Found on every floor, to the right of the three elevators.

Interactive and tactile stations are present, and activity kits are available for families.

Tactile and interactive 'Hands On!' stations are throughout the exhibition. A 'Museum Basket' with an activity book and games can be borrowed from the information desk.

A nursing bench is available within the accessible 'Restroom for All'.

Located in the accessible 'Restroom for All' in the basement.

Strollers are allowed in exhibitions, and parking is available.

There is a place for parking carriages at the entrance. The exhibitions can be visited with a stroller.

A cloakroom is available for visitors to store coats and bags.

Found in the entrance area.

Lockers are available for visitor use.

Located in the basement and can be reached via stairs and the middle elevator.

Seating areas are available throughout the museum.

Seats are in the forecourt, entrance hall, all exhibition areas, and on the terrace level. Portable folding stools can be borrowed for the permanent exhibition.

Restrooms are available for visitors.

Washrooms can be found on every floor, to the right of the three elevators. Includes accessible and baby changing facilities.

A café serving drinks and snacks is located on the terrace level.

Café '& töchter' is open Tuesday, Wednesday, Friday (9 am-6 pm), Thursday (9 am-9 pm), Saturday, Sunday (10 am-6 pm). Accessible via permanent exhibition and elevators.

A restaurant is available on the ground floor, offering a garden area.

Accessible without steps from the entrance hall and forecourt. Open Tuesday to Sunday from 9 am to 11 pm.

A shop is available, likely for gifts and souvenirs.

Can be entered without using steps. Found in the entrance opposite the information desk.

A digital museum guide provides information on over 100 objects.

Requires your own mobile phone and headphones. Staff can assist. Available in multiple languages, simple language, and Austrian sign language via tactile QR codes.

Guided tours are offered for all ages and with various accessibility options.

Includes tours in simple language, with Austrian Sign Language interpretation, multi-sensory tours, creative programs, talks, and slow guided tours. Public time slots and group bookings are available.

Tactile models and plans are available for orientation.

Tactile model of the museum and a tactile plan of the ground floor are in the entrance area. Tactile general plans are on each floor of the permanent exhibition. Tactile ground markings also guide visitors.

Exhibition texts and the digital guide are available in multiple languages.

Exhibition texts are in German and English. The digital museum guide offers German, English, French, Bosnian, Croatian, Serbian, Turkish, Arabic, simple language, and Austrian sign language.

A parking garage is located nearby.

Nearest parking garage: CONTIPARK Parking Garage/Karlsplatzgarage Mattiellistraße 4-6.

The museum is easily reachable by various public transport options.

Accessible via U1/U4 subway lines (Karlsplatz station), multiple tram lines (D, 2, 71, 1, 62), Bus 4a, and local railway (Badner Bahn), all with nearby stops.

Visitors can bring their own food and drinks, but consumption is restricted to specific areas.

Allowed in the forecourt, entrance hall, and on the terrace level. Not permitted in exhibition areas.