Plan before you go

Hands Up Amenities & Visitor Facilities

Essential information for your visit to the interactive deaf culture space in Vienna.

Planning your trip to Hands Up requires a look at the available on-site facilities. This page outlines the amenities provided to ensure all visitors have a comfortable and accessible experience while exploring the world of sign language.

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9 amenities

Visitor facilities and accessibility at Hands Up

Practical services grouped for easier visit planning in Vienna

Hands Up offers a range of accessible features, including wheelchair access, a stair lift for the entrance, and barrier-free toilets to ensure a comfortable visit for all guests. The venue provides specialized guided tours conducted in sign language, alongside options for pre-arranged children's tours. Visitors can manage their experience through an advance booking system for timed entry, with on-site payments handled via cash.

Accessibility

4 items

barrier-free toilet

Available

Sign language tours

Available

Guided tours are conducted without spoken language, led by deaf guides, introducing visitors to sign language.

stair lift at the entrance

Available

A stair lift provides access at the entrance.

We have a stair lift at the entrance (4 steps).

Wheelchair accessible

Available

The exhibition is accessible for wheelchair users.

Families

1 item

Guided tours for children

Limited

Guided tours can be arranged for younger children.

Guided tours for children under the age of 8 (1st and 2nd grade primary schools) and children in kindergarten age are very individual and only possible by prior arrangement.

Tours and guides

1 item

Guided tour

Available

A guided tour lasts about 50 minutes.

Extra charge

Tickets and entry

3 items

Tickets online

Available

Tickets can be purchased online via a sales partner.

A visit to the exhibition and participation in a guided tour are only possible after prior registration and receipt of a booking confirmation. Online tickets require contacting the venue to book a suitable date for the tour.

cash payment

Available

Payment must be made on the day of the event. We currently only offer cash payment.

Timed entry

Available

Entry is organised in booked time slots with a maximum number of participants.

A maximum of 30 participants can start at one time within a booked time slot.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Does Hands Up offer guided tours and how long do they last?

Yes, Hands Up offers guided tours which last about 50 minutes. Please note that guided tours are a paid service.

How do I book tickets for Hands Up?

A visit to Hands Up, including participation in a guided tour, requires prior registration and a booking confirmation. Tickets can be purchased online via a sales partner, but you must contact the venue to book a suitable date for your tour.

What payment methods are accepted at Hands Up?

Hands Up currently only offers cash payment for tickets on the day of the event.

Is Hands Up wheelchair accessible?

Yes, the exhibition at Hands Up is fully accessible for wheelchair users.

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