Immersium:Vienna FAQ - Your Questions Answered

General FAQ for Immersium:Vienna in Vienna

Popular visitor questions about Immersium:Vienna

Read common visitor questions and practical answers for planning your Immersium:Vienna visit in Vienna.

Can Immersium:Vienna be booked for corporate events?

Yes, the premises of Immersium:Vienna are available for corporate events. The Immersium:Vienna team can provide further information and answer any questions regarding bookings for such events.

Is Immersium:Vienna's "Planet Wildlife" suitable for all ages?

Planet of the Animals - the immersive exhibition is designed for the whole family, captivating children with educational content and adults with impressive visuals. It caters to anyone interested in new media and interactive digital experiences, whether visiting with family, friends, or solo.

What is the recommended minimum age for visiting Immersium:Vienna?

Immersium:Vienna is recommended for visitors aged 4 and above. Some specific activities and the VR Ride are also intended for children aged 4 or older, and may require an accompanying adult. The suitability ultimately depends on each child's individual character and interest.

Are there any content warnings for visitors to Immersium:Vienna?

Yes, visitors should be aware that certain content within the immersive experience can be frightening due to the realistic depiction of animals and other elements. Parents are encouraged to prepare their children accordingly for these visuals.

Immersium:Vienna tickets and prices in Vienna

Ticket costs, discounts, and booking questions

Get answers about Immersium:Vienna ticket prices, discount eligibility, and where to buy tickets in Vienna.

What are the family ticket options for Immersium:Vienna?

Immersium:Vienna provides a Family Ticket for 18.75 EUR per person, applicable for two adults and at least two children. A VIP Family Ticket is also available for 27.50 EUR per person, which includes admission, one VR Ride per person, an exhibition book, and a children's coloring book.

Can I enter Immersium:Vienna for free?

General entry to Immersium:Vienna requires a ticket. Free entry is specifically offered to a maximum of two accompanying adults for school classes of 12 or more children.

How much are general admission tickets for Immersium:Vienna?

Adult tickets for Immersium:Vienna are 24.50 EUR for visitors aged 13 and older. Children aged 4-12 can enter for 21.50 EUR.

What are the reduced ticket prices at Immersium:Vienna?

Immersium:Vienna offers reduced tickets for 21.50 EUR to seniors (65+), students (up to 27 years), school pupils, trainees, and FsJ/FÖJ. A valid ID is required for these reduced rates.

Does Immersium:Vienna offer group tickets?

Yes, groups of 10 persons or more can purchase tickets for Immersium:Vienna at 15.00 EUR per person. School classes starting from 12 children pay 10.00 EUR per child, with up to two accompanying adults entering free.

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Immersium:Vienna opening hours in Vienna

Today’s schedule, weekend times, and closures

Find accurate opening hours, holiday changes, and best visiting times for Immersium:Vienna in Vienna.

What are the opening hours of Immersium:Vienna?

Immersium:Vienna is open every day from 10:00 to 18:00.

What are the visiting hours for Immersium:Vienna on weekends?

Weekend opening hours at Immersium:Vienna are from 10:00 to 18:00 on Saturdays and Sundays.

What time does Immersium:Vienna close?

Immersium:Vienna closes at 18:00 daily.

Does Immersium:Vienna have special opening hours or holiday hours?

There are currently no listed special opening hours or closures for Immersium:Vienna.

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Where is Immersium:Vienna in Vienna?

Directions, map access, and arrival routes

Get location answers for Immersium:Vienna, including transport routes, parking tips, and navigation help in Vienna.

What is the address of Immersium:Vienna?

Immersium:Vienna is located at Habsburgergasse 10, 1010 Vienna, Austria.

In which city is Immersium:Vienna located?

Immersium:Vienna is located in Vienna.

What is the postal code for Immersium:Vienna?

The postal code for Immersium:Vienna is 1010.

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Accessibility at Immersium:Vienna in Vienna

Wheelchair access, lifts, and support services

Find accessibility details for Immersium:Vienna, including step-free access, facilities, and support options in Vienna.

Is Immersium:Vienna safe for visitors with light sensitivity or epilepsy?

The exhibition at Immersium:Vienna includes strong visual elements and projections which could potentially trigger seizures in individuals with photosensitive epilepsy. Visitors with such conditions should be mindful of this risk.

Is Immersium:Vienna wheelchair accessible?

All premises at Immersium:Vienna are barrier-free and accessible for wheelchair users. Please note that the exact route through the exhibition may be adjusted for individuals with reduced mobility.

Are baby strollers allowed inside the Immersium:Vienna exhibition?

Baby carriages are not permitted within the exhibition rooms at Immersium:Vienna. Dedicated parking spaces for strollers are provided in the foyer for visitors to use.

Is Immersium:Vienna suitable for people with claustrophobia?

Visitors who experience claustrophobia are advised to consider skipping the pre-show section of the exhibition. The team on site can offer more specific guidance and information upon your arrival.

Amenities and facilities at Immersium:Vienna

On-site services for a smoother museum visit

See which amenities are available at Immersium:Vienna, from lockers and restrooms to visitor comfort services in Vienna.

Does Immersium:Vienna provide lockers for visitors?

Lockers for storing personal belongings are available in the foyer on the ground floor at Immersium:Vienna. They are accessible without a ticket during opening hours.

Are baby changing facilities available at Immersium:Vienna?

Yes, Immersium:Vienna provides baby changing rooms on site for visitors with infants.

Can I bring a stroller into Immersium:Vienna's exhibition rooms?

Strollers are allowed in the foyer of Immersium:Vienna, but they are not permitted inside the exhibition rooms. Parking spaces for strollers are provided.

Is Immersium:Vienna fully wheelchair accessible?

All premises at Immersium:Vienna are barrier-free and wheelchair-accessible. Please note that the route through the exhibition might vary for individuals with reduced mobility.

Is there a gift shop at Immersium:Vienna and what does it sell?

Yes, the IMMERSIUM:SHOP is located in the foyer on the ground floor and is accessible without a ticket. It offers a selection of children's toys, souvenirs, coloring books, and plush mascots.

Are there toilets available at Immersium:Vienna?

Yes, toilets are available in the foyer on the ground floor at Immersium:Vienna and are accessible without a ticket during opening hours. This includes wheelchair-accessible facilities.

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Is Immersium:Vienna good for kids in Vienna?

Family-friendly questions and child visit tips

Find answers for families visiting Immersium:Vienna, including child-friendly expectations and practical planning in Vienna.

Can I organize a children's birthday party at Immersium:Vienna?

Yes, Immersium:Vienna offers a dedicated party room for children's birthday parties, which can accommodate up to 16 children. More details on available party packages and additional services can be found in the "Party room" section on their website.

Group visits to Immersium:Vienna in Vienna

School, team, and large-party planning answers

Get group visit guidance for Immersium:Vienna, including logistics, timing, and useful planning details in Vienna.

How do I book tickets for a group or school class visit to Immersium:Vienna?

Tickets for groups and school classes visiting Immersium:Vienna can be booked through Fever. You should navigate to the tickets section online and then select the specific exhibition your group intends to visit.

How to contact Immersium:Vienna in Vienna

Support channels and response questions

Find contact-related answers for Immersium:Vienna, including support routes for tickets, access, and visit planning in Vienna.

How do I contact Immersium:Vienna about dining enquiries?

For questions related to dining at Immersium:Vienna, please use the email address [email protected].

Is there a phone number for Immersium:Vienna visitor information?

Immersium:Vienna provides a phone number for ticketing support through the Fever Helpdesk at +49 308 379 5140.

How can I get ticketing support for Immersium:Vienna?

For ticketing support for Immersium:Vienna, you can call the Fever Helpdesk at +49 308 379 5140 or visit their online helpdesk at https://support.feverup.com/hc/de/articles/360047556091-Wie-kann-ich-Dich-kontaktieren.

How can I contact Immersium:Vienna?

For general enquiries, you can reach Immersium:Vienna via email at [email protected]. For specific dining questions or ticketing support, other contact methods are available.

What is the general email address for Immersium:Vienna?

The general enquiries email address for Immersium:Vienna is [email protected].

How to visit Immersium:Vienna in Vienna

Step-by-step planning questions before you go

Get visit-planning answers for Immersium:Vienna, including timing, preparation, and day-of expectations in Vienna.

In what languages is the program presented at Immersium:Vienna?

The current exhibition at Immersium:Vienna is available in both German and English, although some interactive or specific elements might be presented only in German. The experience largely focuses on visual presentation.

Do I need to download an app before visiting Immersium:Vienna?

No, there are no special applications or apps required on your smartphone to fully enjoy the immersive experience at Immersium:Vienna.

How much time should I allocate for my visit to Immersium:Vienna?

It is recommended that visitors plan to spend approximately 60 minutes for their visit to Immersium:Vienna to fully immerse themselves in the experience.

Are baby carriages or pets allowed inside Immersium:Vienna?

Baby carriages are not permitted in the exhibition rooms at Immersium:Vienna; however, dedicated parking spaces are provided for them. Pets, including dogs, are also not allowed, with the exception of assistance and guide dogs.

How long should I plan for a visit to Immersium:Vienna?

You should plan for approximately 60 minutes for your visit to Immersium:Vienna. It is recommended to book your tickets in advance to secure your preferred date and time.

What are the parking options for Immersium:Vienna?

Immersium:Vienna does not have direct parking facilities on site. If you arrive by car, public, paid parking garages are available in the immediate vicinity.

Do I need a reservation or timed entry for Immersium:Vienna?

Yes, timed entry is required for Immersium:Vienna. It is strongly recommended to buy tickets online in advance to secure your preferred date and time, as entry to the exhibition rooms is only possible with a time slot.

Is Immersium:Vienna wheelchair-accessible?

Yes, all premises at Immersium:Vienna are barrier-free and wheelchair-accessible. Accessible toilets and baby changing rooms are also available on site.

Are there any health warnings for visitors to Immersium:Vienna?

Visitors with claustrophobia should consider skipping the pre-show. Individuals with photosensitive epilepsy should be aware that the exhibition at Immersium:Vienna can potentially trigger seizures.

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More visitor answers for Immersium:Vienna

Additional frequently asked questions

Explore additional FAQ answers about Immersium:Vienna and related visitor details for trips in Vienna.

Does Immersium:Vienna have an online merchandise store?

Currently, Immersium:Vienna does not operate an online store for merchandise. However, the physical IMMERSIUM:SHOP is located on the ground floor, accessible without a ticket during operating hours, and offers a selection of souvenirs, toys, and plush mascots.