Quick planning

Visitor Amenities at Immersium:Vienna

Essential information to help you navigate your experience in the heart of Vienna.

Understanding the facilities available at Immersium:Vienna can help you prepare for your immersive journey through sound and light. Please verify any specific requirements or service availability directly with the venue staff before you arrive to ensure your needs are fully met.

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17 amenities

Visitor amenities and facilities at Immersium:Vienna

Practical services grouped for easier visit planning in Vienna

Immersium:Vienna provides a range of practical facilities to ensure a comfortable visitor experience, including barrier-free access, lockers, and baby-changing stations. While the exhibition is designed to be family-friendly, please note that strollers must be parked outside the exhibition rooms and eating or drinking is not permitted inside. Visitors can also take advantage of onsite ticket purchasing, multi-language exhibition support, and a dedicated shop located in the foyer.

Accessibility

3 items

Accessible toilets

Available

Access to the toilets is wheelchair-accessible.

Assistance dogs and guide dogs are excluded

Available

Assistance dogs and guide dogs are permitted on the premises.

Wheelchair accessible

Available

All IMMERSIUM:WIEN premises are barrier-free and wheelchair-accessible. The route through the exhibition may vary for people with reduced mobility.

Families

4 items

baby changing rooms

Available

Baby changing facilities are available on site.

experience for the whole family

Available

The immersive exhibition 'Planet of the Animals' is designed for all ages, offering entertaining and educational content for children and impressive visuals for adults.

The IMMERSIUM:WIEN adventure museum is recommended from the age of 4.

party room for children's birthday parties

Available

A separate party room is available for children's birthday parties.

Available for up to 16 children. Further information on party packages and additional services can be found under 'Party room'.

Extra charge

Baby carriages not permitted in exhibition rooms

Limited

Strollers are allowed in the foyer but are not permitted inside the exhibition rooms.

Parking spaces are provided for strollers.

Visitor facilities

2 items

lockers available on site

Available

Lockers are available for storing personal belongings.

Located in the foyer on the ground floor, accessible without a ticket during opening hours.

Toilets

Available

Toilets are available in the foyer on the ground floor and are accessible without a ticket during opening hours.

Food and retail

1 item

IMMERSIUM:SHOP

Available

A shop offering a selection of children's toys, souvenirs, coloring books, and plush mascots.

The IMMERSIUM:SHOP is located in the foyer on the ground floor and is accessible without a ticket during opening hours.

Tours and guides

1 item

program available in German and English

Available

The current exhibition is available in German and English, though some elements are only in German.

Transport and parking

2 items

no direct parking facilities

Not available

There are no direct parking facilities on site.

Public, paid parking garages are available in the immediate vicinity.

Extra charge

Public transport nearby

Available

Information on how to travel by public transport can be found in the 'Travel' section of the website.

Visitor policies

2 items

Eating and drinking is not permitted

Not available

Eating and drinking is not permitted in the exhibition rooms.

Pets (including dogs) are not permitted

Not available

Pets (including dogs) are not permitted on the premises, with the exception of assistance and guide dogs.

Tickets and entry

2 items

Tickets can be purchased at the box office

Available

Tickets can be purchased at the box office in the IMMERSIUM:WIEN foyer, though online purchase is recommended.

Entry only possible with a time slot

Available

Admission to the exhibition rooms requires a specific time slot to ensure a full experience for all visitors.

Visitors are recommended to arrive 15 minutes before their slot. Late arrival does not guarantee admission, and tickets lose validity.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Are there toilets available at Immersium:Vienna?

Yes, toilets are available in the foyer on the ground floor at Immersium:Vienna and are accessible without a ticket during opening hours. This includes wheelchair-accessible facilities.

Does Immersium:Vienna provide lockers for visitors?

Lockers for storing personal belongings are available in the foyer on the ground floor at Immersium:Vienna. They are accessible without a ticket during opening hours.

Is there a gift shop at Immersium:Vienna and what does it sell?

Yes, the IMMERSIUM:SHOP is located in the foyer on the ground floor and is accessible without a ticket. It offers a selection of children's toys, souvenirs, coloring books, and plush mascots.

Is Immersium:Vienna fully wheelchair accessible?

All premises at Immersium:Vienna are barrier-free and wheelchair-accessible. Please note that the route through the exhibition might vary for individuals with reduced mobility.

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