Visitor Amenities at Fairfax House

Accessible parking is available in the neighboring public car park.

Located in the nearby Castle Car Park.

There is no lift or elevator available.

Access to the first floor is via stairs only (29 steps).

Assistance dogs are allowed inside the museum.

There is no step-free entry to the house.

The entrance has six stone steps.

The museum is not currently wheelchair accessible.

Entry is via six stone steps with a handrail. The house spans two floors with 29 steps to the first floor.

Pushchairs and buggies are not allowed inside the museum rooms.

Our front desk team will gladly store pushchairs and buggies at reception during your visit.

Free lockers with keys are available for smaller items.

Larger bags or suitcases can also be left with the front desk team.

Seating is provided in the exhibition spaces.

Each room has a chair, and lightweight seats are available to borrow from reception.

There are no visitor toilets available on-site.

The gift shop is located at the entrance alongside the visitor services desk.

Special Friday Guided Tours and pre-booked group tours are available.

Friday Guided Tours take place at 11am and last approximately one hour. Private group tours (Expert, Curator, Bespoke) are also available.

Information about the house is available in multiple languages via app.

Accessible through the Bloomberg Connects App. QR codes are available at the front desk and throughout the house.

Explore the house at your own pace during general opening hours.

Informative room hosts are available to assist and share history.

Uncovered bicycle parking is available close by.

Sheffield Stands are located directly adjacent to Fairfax House.

No on-site parking, but public parking is available nearby.

Castle Car Park is directly opposite, and Fenwick's car park is a two-minute walk away.

Conveniently accessible by train and bus.

Less than a 10-minute walk from York Railway Station. Frequent Park & Ride buses and local buses also serve the area.

Pets are not permitted in the museum.

Assistance dogs are the only exception.

Photography is welcome but flash is not permitted.

Visitors are highly encouraged to take photos without flash.

Online booking is recommended but not mandatory.

Walk-ins are welcome, though pre-booking is recommended for peak times and required for Friday Guided Tours.

Tickets can be purchased on-site.

Walk-ins are welcome on the day you wish to visit.

Timed tickets are used for bookings.

If you are running late or early for your booked slot, your ticket remains valid.