York Art Gallery Amenities and Services

Wheelchair accessible toilets available on the ground and first floor.

There is one accessible toilet on the ground floor and another on the first floor. Both are gender neutral.

New lifts available for accessing venue areas.

The Balcony Shop can be accessed via lift.

Assistance dogs are permitted in the gallery.

Assistance dog owners should bring their Assistance Dog UK (ADUK) identification book and animals should wear the appropriate tabard or harness.

Gallery spaces are fully accessible to wheelchair users.

Doors to the gallery spaces are not automatic, but a member of the Visitor Experience Team is positioned on each gallery to assist if required.

Baby changing facilities available within the accessible toilets.

Baby changing facilities are available in both accessible toilets on the ground and first floors.

Lockers available for small luggage.

Locker facilities for small luggage only. Suitcases, large backpacks, large pieces of luggage, and wheeled luggage must be stored in the lockers.

Seating is available inside and outside near the cafe.

Seating is available inside and outside.

Visitor toilets available on both floors.

Toilets are available on the ground floor and first floor and are gender neutral.

Café serving hot snacks and refreshments.

Expanded café offering seating both inside and outside.

Two shops available: Gallery Shop and Balcony Ceramics Shop.

Gallery Shop is on the ground floor near the main entrance; Balcony Ceramics Shop is on the first floor and can be accessed via lift.