York
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JORVIK Viking Centre Amenities

Prepare for your trip to this immersive York excavation site with our guide to onsite facilities and visitor services.

Planning a visit to the JORVIK Viking Centre? This page outlines the facilities available to visitors as they explore the reconstructed Viking-age streets and archaeological displays. We recommend checking the official website directly for the most current details regarding accessibility and service availability before you travel.

JORVIK Viking Centre
12 amenities
Visitor Amenities and Accessibility
Practical services grouped for easier visit planning in York

The JORVIK Viking Centre offers a range of facilities designed to support visitor comfort and inclusivity, including step-free access, accessible toilets, and dedicated seating throughout the building. While the museum provides specialized resources such as assistive listening devices and sensory packs, certain limitations regarding mobility equipment and pre-booking for wheelchair users apply to ensure a safe experience for all. Families with young children can enjoy stroller-friendly access, and an on-site shop remains available to visitors following their tour.

Accessibility

8 items

Accessible Toilet

Available

There is an accessible toilet on site.

Hearing Loop

Available

Hearing loops are available for visitors.

Located on all ride capsules and at the 'pod' area.

Braille and Tactile Guides

Available

Braille guides and sensory packs are available.

Sensory packs contain various tactile and visual items. Borrow them at the front desk.

Lift between floors

Available

A lift is available to take visitors to the start of the visit and back up to the exit/shop.

Mobility Scooters Not Allowed

Not available

Mobility scooters cannot be used inside the centre.

This is due to the limited space of the galleries. Visitors may transfer to the museum's manual wheelchair if able.

Service Animals Welcome

Available

Service, assistance, and emotional support dogs (including those in training) are welcome.

A harness is recommended for animals using the ride. Water bowls are provided on request and outdoor toileting areas are available.

Step-free Entrance and Access

Available

Step-free access to the entrance and throughout the building.

Wheelchair Access

Limited

The museum is wheelchair accessible, but only one wheelchair user is permitted inside at a time.

Wheelchair users must pre-book by phone (01904 615505) or email. A manual folding wheelchair is available to borrow if electric models cannot fit the ride. One ride capsule is modified for wheelchair access.

Families

2 items

Private Breastfeeding Space

Available

Breastfeeding is welcome anywhere, and a private space can be provided.

Ask staff if you would like a private space to breastfeed.

Stroller Friendly

Available

Admissions doors are always open for easy access for pushchairs.

Booster seats are also available free of charge.

Visitor facilities

1 item

Seating Available

Available

Seating is provided throughout the building.

Folding chairs and backless benches are available to borrow free of charge.

Food and retail

1 item

Museum Shop

Available

There is an on-site shop accessible at the end of the visit.

To access the shop in a wheelchair, take the lift back up, leave through admissions doors, and re-enter through the external shop door.

Amenities FAQ
Common questions about facilities and visitor services
Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Is JORVIK Viking Centre wheelchair accessible?

Yes, JORVIK Viking Centre offers step-free entry and a lift between floors, though wheelchair access is limited to one user at a time and requires pre-booking by phone or email. Mobility scooters are not allowed inside due to limited space, but manual folding wheelchairs are available to borrow, and one ride capsule is fully modified for wheelchair access.

Can I bring a pushchair or stroller to JORVIK Viking Centre?

Yes, JORVIK Viking Centre is stroller friendly with open admissions doors for easy access. Booster seats are available free of charge, and a private space for breastfeeding can be provided by asking a member of staff.

Are service dogs allowed inside JORVIK Viking Centre?

Yes, service, assistance, and emotional support dogs are welcome at JORVIK Viking Centre. A harness is recommended for animals using the ride, water bowls are provided on request, and outdoor toileting areas are available.

Does JORVIK Viking Centre have a gift shop?

Yes, JORVIK Viking Centre features an on-site museum shop at the end of the visit. Wheelchair users can access the shop by taking the lift back up and re-entering through the external shop door.

Explore JORVIK Viking Centre with York
Guides, visitor info, and museum details in York
Find everything about JORVIK Viking Centre in one place, including tickets, opening hours, current exhibitions, location details, visitor tips, nearby attractions, and the latest museum updates. Use these pages to plan your visit, discover what to see, and get practical information before you go.
York

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