Your Questions Answered: MUSA, Vienna's Contemporary Art Hub

General FAQ for MUSA in Vienna

How can journalists obtain free entry to MUSA?

Journalists reporting on a current event can receive a complimentary ticket at the ticket office after obtaining accreditation from the Wien Museum Press Office.

What should I do if I lose something at MUSA?

If you have lost an item at MUSA, please send an email to [email protected]. Found objects are regularly transferred to the Central Lost Property Service of the City of Vienna.

MUSA tickets and prices in Vienna

Ticket costs, discounts, and booking questions

Get answers about MUSA ticket prices, discount eligibility, and where to buy tickets in Vienna.

Are tickets required to visit MUSA?

No, tickets are not required as MUSA provides free admission to all visitors without the need for a ticket.

What is the admission fee for MUSA?

MUSA offers free admission for all visitors, so there is no fee to enter the museum.

Is there a cost for children to enter MUSA?

There is no cost for children to enter MUSA, as the museum offers free admission for all visitors regardless of age.

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MUSA opening hours in Vienna

Today’s schedule, weekend times, and closures

Find accurate opening hours, holiday changes, and best visiting times for MUSA in Vienna.

What are the opening hours of MUSA?

MUSA is open from Tuesday to Sunday, 10:00 to 18:00. The museum is closed on Mondays.

Is MUSA open on Mondays?

No, MUSA is closed on Mondays. Its regular operating days are Tuesday through Sunday.

What time does MUSA close each day?

MUSA closes at 18:00 on all days it is open, which includes Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday.

What are MUSA's weekend opening hours?

MUSA is open on weekends, both Saturday and Sunday, from 10:00 to 18:00.

Does MUSA have special opening hours or closures?

There are currently no special opening hours or closures listed for MUSA beyond its regular weekly schedule.

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Where is MUSA in Vienna?

Directions, map access, and arrival routes

Get location answers for MUSA, including transport routes, parking tips, and navigation help in Vienna.

Which city is MUSA located in?

MUSA is situated in Vienna, Austria.

What is the postal code for MUSA?

The postal code for MUSA is 1010.

What is the address of MUSA?

MUSA is located at Felderstraße 6–8, 1010 Vienna, Austria.

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Accessibility at MUSA in Vienna

Wheelchair access, lifts, and support services

Find accessibility details for MUSA, including step-free access, facilities, and support options in Vienna.

Are sensory bags available for visitors at MUSA?

Yes, a sensory bag can be borrowed free of charge upon presentation of a photo ID for visitors with special sensory needs. It contains an orientation plan and objects to enhance your visit.

Are assistance dogs permitted inside MUSA?

Assistance dogs are generally allowed into all Wien Museum locations, including MUSA, with the exception of the Hermesvilla. They must be on a leash.

Can I bring a baby stroller into the exhibition areas at MUSA?

Yes, baby strollers may be taken into the exhibition area at MUSA if there is sufficient space. However, please note that not all areas of our museums can be visited without using stairs. Staff at the ticket office can provide more information.

Does MUSA provide baby changing facilities?

Yes, baby changing tables are available in MUSA. They are also present in the accessible restrooms at every level of the Wien Museum, Römermuseum, and Hermesvilla.

Can I borrow a wheelchair at MUSA?

Yes, wheelchairs are available free of charge at MUSA. We kindly ask that you reserve one in advance by emailing [email protected].

Amenities and facilities at MUSA

On-site services for a smoother museum visit

See which amenities are available at MUSA, from lockers and restrooms to visitor comfort services in Vienna.

Does MUSA offer a cloakroom for bags and coats?

MUSA has a cloakroom available, though its capacity may be limited. Please check upon arrival.

Does MUSA have public toilets?

Yes, MUSA provides public toilets for visitors, including accessible facilities.

Are there lockers available for visitors at MUSA?

Yes, lockers are available at MUSA for visitors to store their belongings.

Is there a gift shop at MUSA?

Yes, MUSA features a gift shop where visitors can purchase a variety of items.

Are baby changing facilities available at MUSA?

Yes, MUSA provides baby changing facilities for families with young children.

Is MUSA accessible for wheelchair users?

Yes, MUSA is wheelchair accessible, featuring a step-free entrance and elevators to all public areas.

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Is MUSA good for kids in Vienna?

Family-friendly questions and child visit tips

Find answers for families visiting MUSA, including child-friendly expectations and practical planning in Vienna.

What is the minimum age for a child to visit MUSA alone?

Minors aged 14 and over are permitted to visit the exhibition spaces at MUSA unaccompanied.

Can families borrow a museum basket at MUSA?

Families visiting MUSA can borrow a museum basket free of charge upon presentation of a photo ID. This basket contains an exercise book and various games to enhance the permanent exhibition visit.

Group visits to MUSA in Vienna

School, team, and large-party planning answers

Get group visit guidance for MUSA, including logistics, timing, and useful planning details in Vienna.

Do groups need to register in advance to visit MUSA?

Groups of 10 or more visitors are strongly encouraged to register in advance for their visit to MUSA.

How are large school groups accommodated for guided tours at MUSA?

School groups are always split into smaller groups for guided tours if the number of pupils exceeds 20.

In which languages are guided tours available at MUSA?

Guided tours at MUSA can generally be booked in either German or English.

How much do guided tours at MUSA cost?

Participation in a public guided tour costs an additional 5 euros on top of the admission fee. A private guided tour has a lump sum charge of 120 euros.

How far in advance should I book a private guided tour for MUSA?

You should book a private guided tour or workshop for MUSA at least two weeks before your desired visit date.

How to contact MUSA in Vienna

Support channels and response questions

Find contact-related answers for MUSA, including support routes for tickets, access, and visit planning in Vienna.

How do I reach MUSA for questions about events?

For event-related inquiries, you can contact MUSA's Communication and Development department. They can be reached via email at [email protected] or by phone at +43 664 780 54 955.

What is the contact information for tourism inquiries at MUSA?

MUSA's Communication and Development department handles tourism inquiries. You can reach them by email at [email protected] or by phone at +43 1 505 87 47 84019.

How can I contact MUSA by email?

You can email the MUSA Directorate for general inquiries at [email protected]. This is the primary contact email for the venue.

How to visit MUSA in Vienna

Step-by-step planning questions before you go

Get visit-planning answers for MUSA, including timing, preparation, and day-of expectations in Vienna.

Which Wien Museum locations, including MUSA, are open during lunchtime?

MUSA is among the locations that are open continuously during lunchtime. Other locations include Wien Museum, Hermesvilla, Römermuseum, Uhrenmuseum, and Otto Wagner Kirche am Steinhof.

Can I re-enter MUSA after I have left the building?

Admission tickets for MUSA entitle the holder to a single entry and are non-transferable. They lose their validity once you leave the building, except for designated zones that do not require an admission ticket.

What is the policy for photography at MUSA?

Photography and film footage at MUSA are permitted exclusively for private purposes in the permanent exhibition, without a tripod, selfie stick, or flash. Objects marked with a crossed-out camera symbol may not be photographed. Special permission is required for professional equipment or commercial use.

How can visitors get to MUSA using public transport or car?

Specific details about public transport routes, driving directions, or bike and walking access to MUSA are not available.

How long should I plan for a visit to MUSA?

A typical visit to MUSA is suggested to last between 45 and 90 minutes.

Is parking available at MUSA and is it paid?

Yes, MUSA offers parking facilities for visitors, and this parking is paid.

Are reservations or timed entry required for MUSA?

Information regarding whether reservations or timed entry are required to visit MUSA is not provided in the available data.

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