Weltmuseum Wien FAQ & Visitor Information in Vienna

General FAQ for Weltmuseum Wien in Vienna

Popular visitor questions about Weltmuseum Wien

Read common visitor questions and practical answers for planning your Weltmuseum Wien visit in Vienna.

How long should I plan for a visit to Weltmuseum Wien?

The duration of a visit to Weltmuseum Wien can vary significantly based on your personal interests, ranging from half an hour to an entire day.

Is there a place to store bags and coats at Weltmuseum Wien?

Yes, backpacks and umbrellas can be deposited in the cloakroom or stowed in lockers during your visit to Weltmuseum Wien. Please note that the Kunsthistorisches Museum, a separate entity, does not offer luggage storage.

What are the rules for photography at Weltmuseum Wien?

Photography and filming are permitted at Weltmuseum Wien for private and non-commercial purposes only, provided you do not use flash or a tripod. Certain works of art may be designated to prevent photographing.

Does Weltmuseum Wien offer free entry for journalists?

Journalists are granted free admission to all KHM Museumsverband locations, including Weltmuseum Wien, for professional assignments. Accreditation through the press department via [email protected] is essential.

Weltmuseum Wien tickets and prices in Vienna

Ticket costs, discounts, and booking questions

Get answers about Weltmuseum Wien ticket prices, discount eligibility, and where to buy tickets in Vienna.

What admission options and passes can I buy for Weltmuseum Wien?

In addition to standard and reduced tickets, Weltmuseum Wien offers annual membership options such as the Bundesmuseen Card for 99 EUR and the 7 Museums Pass starting at 53 EUR.

What are the ticket prices for Weltmuseum Wien?

Standard adult admission for Weltmuseum Wien is 16 EUR. Reduced admission is available for 12 EUR, and visitors with a Vienna City Card pay 15 EUR.

Does Weltmuseum Wien have free entry for children?

Yes, children and teens under 19 years old enjoy free entry to Weltmuseum Wien.

Are there child tickets or youth options available at Weltmuseum Wien?

Kids and teens under 19 enter the museum for free. For visitors under 25 years old, the 7 Museums Pass U25 is available for 30 EUR.

See tickets

Weltmuseum Wien opening hours in Vienna

Today’s schedule, weekend times, and closures

Find accurate opening hours, holiday changes, and best visiting times for Weltmuseum Wien in Vienna.

Does Weltmuseum Wien have special opening hours or holiday closures?

Weltmuseum Wien observes special opening hours and holiday exceptions throughout the year, such as early closing at 15:00 on Christmas Eve and closures on specific holidays like Assumption of Mary.

What are the opening hours of Weltmuseum Wien?

Weltmuseum Wien is open from Tuesday to Sunday between 10:00 and 18:00, with extended hours until 21:00 on Tuesdays. The museum is closed on Mondays.

Weltmuseum Wien opening hours on weekends

On weekends, Weltmuseum Wien is open on both Saturdays and Sundays from 10:00 to 18:00.

Is Weltmuseum Wien open on Mondays?

No, Weltmuseum Wien is closed on Mondays.

What time does Weltmuseum Wien close?

Weltmuseum Wien closes at 18:00 from Wednesday through Sunday, and at 21:00 on Tuesdays.

See opening hours

Accessibility at Weltmuseum Wien in Vienna

Wheelchair access, lifts, and support services

Find accessibility details for Weltmuseum Wien, including step-free access, facilities, and support options in Vienna.

Is Weltmuseum Wien accessible for visitors with disabilities?

Weltmuseum Wien is committed to being barrier-free and inclusive. The main entrance is accessible via a platform elevator, and special exhibition areas on the ground floor and exhibition areas on the first floor are accessible by elevator without steps.

Can I bring a service animal to Weltmuseum Wien?

Yes, service animals are permitted inside Weltmuseum Wien to accompany visitors.

Can I request a wheelchair or folding chair at Weltmuseum Wien?

Yes, wheelchairs can be reserved for use during your visit to Weltmuseum Wien. Please contact [email protected] to make a reservation.

Amenities and facilities at Weltmuseum Wien

On-site services for a smoother museum visit

See which amenities are available at Weltmuseum Wien, from lockers and restrooms to visitor comfort services in Vienna.

Does Weltmuseum Wien offer lockers for visitors?

Yes, lockers are available at Weltmuseum Wien, including options accessible for wheelchair users near the ticket office. A 1 or 2 Euro coin deposit is required for use, which is returned upon opening.

Can visitors rent wheelchairs at Weltmuseum Wien?

Wheelchairs can be hired free of charge for use during your visit to Weltmuseum Wien. It is recommended to reserve one day in advance via email.

Are there accessible toilets at Weltmuseum Wien?

Yes, Weltmuseum Wien provides wheelchair-accessible toilets on the raised ground floor, mezzanine floor, first floor, and in the events area for visitor convenience.

Can I find a gift shop at Weltmuseum Wien?

A shop is available at Weltmuseum Wien, situated in the hall of columns on the raised ground floor and accessible by lift. The Imperial Shop may require assistance for independent access.

Is there a café at Weltmuseum Wien?

Weltmuseum Wien features the 'cook café & bistro' located on the raised ground floor. This area is fully accessible by lift and has no steps.

See amenities

Is Weltmuseum Wien good for kids in Vienna?

Family-friendly questions and child visit tips

Find answers for families visiting Weltmuseum Wien, including child-friendly expectations and practical planning in Vienna.

Do children and young people under 19 pay for entry to Weltmuseum Wien?

Children and young people who have not yet celebrated their nineteenth birthday are admitted free of charge to Weltmuseum Wien. An online ticket is not required for them; they will be registered at the entrance with a valid student ID if applicable.

Plan a family visit

Group visits to Weltmuseum Wien in Vienna

School, team, and large-party planning answers

Get group visit guidance for Weltmuseum Wien, including logistics, timing, and useful planning details in Vienna.

What is the maximum group size allowed for visits to Weltmuseum Wien?

The maximum size for a group visiting Weltmuseum Wien is 25 persons.

Can my group book a guided tour at Weltmuseum Wien?

Yes, the art and cultural education team at Weltmuseum Wien would be pleased to arrange special guided tours for your group. You can contact [email protected] for this purpose.

How do I register a group visit to Weltmuseum Wien?

Free registration is required for groups of ten or more persons visiting Weltmuseum Wien. For reservation enquiries, please contact the team at [email protected].

How to contact Weltmuseum Wien in Vienna

Support channels and response questions

Find contact-related answers for Weltmuseum Wien, including support routes for tickets, access, and visit planning in Vienna.

What is the general contact information for Weltmuseum Wien?

For general information, questions, and suggestions, you can email [email protected] or call +43 1 534 30 5052.

How can I contact the Press department at Weltmuseum Wien?

You can contact the Press department via email at [email protected] or [email protected]. For phone inquiries, specific contacts include Sarah Aistleitner at +43 1 525 24 4025, Tanja Stigler at +43 1 525 24 4019, or Wolfgang Lamprecht at +43 1 525 24 4021. There is also a press corner website.

How do I inquire about room rental at Weltmuseum Wien?

To inquire about room rental, you can send an email to [email protected] or call +43 1 525 24 4031.

How do I request image rights and reproductions from Weltmuseum Wien?

For rights and reproductions, you can contact [email protected] or call +43 1 525 24- 3341. There is also a dedicated reproduction request form available at https://shop.khm.at/repro.

How can I provide feedback or suggestions to Weltmuseum Wien?

You can send your feedback and suggestions directly to Weltmuseum Wien via email at [email protected].

How to visit Weltmuseum Wien in Vienna

Step-by-step planning questions before you go

Get visit-planning answers for Weltmuseum Wien, including timing, preparation, and day-of expectations in Vienna.

Is a timed entry slot necessary for visiting Weltmuseum Wien?

Currently, there is no requirement to book a timeslot for general admission tickets to Weltmuseum Wien. You are welcome to visit at any time during opening hours, although tickets for special art-education programs or events may have allocated timeslots.

Do I need a reservation or timed entry for Weltmuseum Wien?

Reservations are recommended, especially for groups of 10 or more people who must register at least 4 weeks in advance. Timed entry may be necessary for certain exhibitions, events, or guided tours, where you select your specific date and time during ticket purchase.

Who qualifies for free admission at Weltmuseum Wien?

Children and young people under 19 years old are admitted free of charge to Weltmuseum Wien. They must be registered at the entrance by showing a valid student ID for verification.

What are the rules for groups visiting Weltmuseum Wien?

Groups of 10 people or more must register at least 4 weeks in advance, and admission tickets will be reserved upon booking. Group sizes are limited to a maximum of 25 people in all exhibitions. During busy periods, larger groups may be divided for admission and enter the exhibitions at different times.

Can I take photos inside Weltmuseum Wien?

Photography and filming are permitted for private, non-commercial use only. However, flash photography and tripods are strictly prohibited. Please note that some specific artworks or exhibitions may have their own photography bans.

Is parking available at Weltmuseum Wien?

Yes, parking is available in the inner city, which is a short-term parking zone requiring a prepaid parking voucher. The closest underground car park is located at the MuseumsQuartier (Museumsplatz 1). Be aware that parking is paid.

How do I get to Weltmuseum Wien by public transport?

You can reach Weltmuseum Wien by subway using the U3 line to Volkstheater station (Exit „Ring“). Alternatively, take street car lines D, 1, 2, or 71 to Burgring station, or lines 46, 49 to Dr.-Karl-Renner-Ring station. Bus lines 48A to Dr.-Karl-Renner-Ring station and 57A to Burgring station also serve the museum.

See how to visit

More visitor answers for Weltmuseum Wien

Additional frequently asked questions

Explore additional FAQ answers about Weltmuseum Wien and related visitor details for trips in Vienna.

What are the benefits of the 7 Museums Pass for Weltmuseum Wien visitors?

The 7 Museums Pass offers unlimited museum visits for 365 days from activation. It grants access to Weltmuseum Wien and several other museums, plus a 50 percent reduction on audio guides and a ten percent reduction in the museum shop, with some exclusions.

Are there reduced prices for the 7 Museums Pass for young adults?

Yes, a "young 7 Museums Pass" is specifically available for guests aged between nineteen and twenty-five. Senior citizens can purchase the standard 7 Museums Pass.

Which museums are included with the 7 Museums Pass?

The 7 Museums Pass grants access to the Kunsthistorisches Museum Vienna, Ephesos Museum, Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments, Imperial Treasury Vienna, Imperial Carriage Museum Vienna, Theatermuseum (temporarily closed), and Ambras Castle Innsbruck.

Can the 7 Museums Pass be purchased as a gift?

Yes, the 7 Museums Pass is available as a gift voucher, which can be purchased either on-site or online. Online purchases offer options for immediate PDF delivery or postal delivery.

What is the Family & Friends annual pass for Weltmuseum Wien?

The Family & Friends annual pass is designed for two adults and children, though it can also be used individually. It offers discounts on children's and family programs, and a discounted snack at specific cafes within the Kunsthistorisches Museum and Neue Hofburg.

What should I do if my 7 Museums Pass is lost or stolen?

If you have lost or had your 7 Museums Pass stolen, please go to the information desk at the Kunsthistorisches Museum to request a free duplicate.

How long is the 7 Museums Pass valid once activated?

The 7 Museums Pass is valid for one year (365 days) upon its activation and personalization at any ticket office.