Visitor Amenities at Weltmuseum Wien

Designated parking for visitors with reduced mobility.

Located in the short-stay parking area on Heldenplatz square in front of the equestrian monument to Prince Eugene and at the side entrance to the Kunsthistorisches Museum on Burgring.

Toilets designed for wheelchair users are available.

Located on the raised ground floor (left of cook café & bistro), mezzanine floor (left of Hall 28), 1st floor (left of Hall 40), and in the events area.

Headphones with an induction loop are available for visitors with hearing aids.

Can be borrowed free of charge from the ticket office in the entrance area. Connects via Bluetooth.

Tactile reliefs of some objects are available for visually impaired visitors at the Hofburg Info-Center.

Admission to the Info-Center is free of charge.

Lifts are available to access all exhibition floors.

Lifts serve special exhibition areas on the ground floor, mezzanine floor, and first floor. Lift dimensions: 89 cm door, 142 cm cabin depth, 162 cm cabin width.

Service animals are permitted in the museum.

Allowed upon presentation of a corresponding official ID card.

Guided tours for deaf and hearing-impaired people with sign language interpretation (ÖGS/D).

Available every two months on Tuesday (5 p.m. or 6 p.m.), max 25 participants. Museum admission and tour are free of charge.

The main entrance to the museum is accessible without steps.

Achieved using a platform lift. Two heavy doors need to be opened manually; Guest Service can help.

Wheelchairs can be hired for use during the visit.

Free of charge, requires reservation one day in advance via email.

Lockers are available for visitors.

Wheelchair-user accessible lockers are located on the left and right of the ticket office. Requires a 1 Euro or 2 Euro coin deposit, which is returned upon opening.

Ample seating and portable folding stools are available throughout the museum.

Fixed seating in every exhibition room; folding stools found at special exhibition entrances and grand staircase entrances to permanent collections.

Toilets are available for visitors, including wheelchair-accessible options.

Wheelchair-accessible toilets are located on the raised ground floor, mezzanine floor, 1st floor, and in the events area.

A café and bistro is available on the raised ground floor.

Accessible by lift, without steps.

A shop area is available at the museum.

Located in the hall of columns on the raised ground floor, accessible by lift. The Imperial Shop requires assistance for independent access.

Guided tours of the Weltmuseum Wien can be booked online.

Can be booked online.

A guide for the permanent exhibition with texts written in plain English.

Can be borrowed on the mezzanine floor or downloaded online.

The museum is easily accessible by various public transport lines.

U3 metro line ("Volkstheater" stop), D, 1, 2 & 71 trams, 57A bus ("Burgring" stop), 46 & 49 trams, 48A bus ("Ring, Volkstheater" stop).