Amsterdam Dungeon FAQ: Your Questions Answered Before Visiting

Amsterdam Dungeon tickets and prices in Amsterdam

Ticket costs, discounts, and booking questions

Get answers about Amsterdam Dungeon ticket prices, discount eligibility, and where to buy tickets in Amsterdam.

Is immediate entry guaranteed if I purchase tickets at The Amsterdam Dungeon box office?

Immediate entry is not guaranteed if you buy tickets at The Amsterdam Dungeon box office, as time slots can become full. It is recommended to purchase your tickets online in advance to secure your entry time.

How do I book a time slot for a Lovers canal cruise with my Amsterdam Dungeon combo ticket?

If you have an Amsterdam Dungeon combo ticket that includes a Lovers canal cruise, it is mandatory to make a separate time slot reservation for the cruise. You can do this on the Lovers website by following their specific booking steps, which includes entering your discount code.

Does Amsterdam Dungeon offer free entry?

No, Amsterdam Dungeon has paid admission for all visitors. There are no free entry options, nor are there specific free entry options for children, students, seniors, or groups.

Can I buy an Anytime Ticket for Amsterdam Dungeon?

Yes, Amsterdam Dungeon offers an Anytime Ticket for €37.50. This ticket provides ultimate flexibility, allowing you to arrive at any time on your chosen day.

How do I book a time slot with an existing open ticket for Amsterdam Dungeon?

If you already possess an open ticket for Amsterdam Dungeon, you need to use the Pre-Book Open Ticket Slot option to reserve a specific date and time to guarantee your entry. The price for this slot reservation itself is not provided.

What combo tickets are available at Amsterdam Dungeon?

Amsterdam Dungeon offers several combo tickets, including options with Madame Tussauds (€29), THIS IS HOLLAND (€34), and a Canal Cruise (€29.50). A larger combo ticket including all three attractions is also available for €49.

Is it cheaper to buy Amsterdam Dungeon tickets online?

Yes, it is generally cheaper to buy tickets online in advance. An Online Saver Ticket for Amsterdam Dungeon costs €24, while purchasing at the door costs €27.

How much are tickets for Amsterdam Dungeon?

An Online Saver Ticket for Amsterdam Dungeon costs €24. If you purchase tickets at the door, the general admission price is €27.

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Where is Amsterdam Dungeon in Amsterdam?

Directions, map access, and arrival routes

Get location answers for Amsterdam Dungeon, including transport routes, parking tips, and navigation help in Amsterdam.

What is the postal code for the Amsterdam Dungeon?

The postal code for the Amsterdam Dungeon is 1012 KW.

Which neighborhood is the Amsterdam Dungeon located in?

The Amsterdam Dungeon is situated in the Burgwallen Nieuwe Zijde neighborhood within the city of Amsterdam, Netherlands.

What is the full address for the Amsterdam Dungeon?

The Amsterdam Dungeon is located at Rokin 78, 1012 KW Amsterdam, Netherlands.

How far is Amsterdam Central Station from The Amsterdam Dungeon?

Amsterdam Central Station is conveniently located about a ten to fifteen minute walk from The Amsterdam Dungeon. You can reach it by walking out the front of the station, over the Damrak to the Dam, and then a short distance along the Rokin.

What is the address for Lovers canal cruises if I have a combo ticket with The Amsterdam Dungeon?

The address for Lovers canal cruises, for those with a combo ticket, is Prins Hendrikkade 20B, 1012 TL Amsterdam.

What is the address and distance of Madame Tussauds from The Amsterdam Dungeon for combo ticket holders?

Madame Tussauds is located at Dam 20 and is less than a 5-minute walk from The Amsterdam Dungeon, making it very convenient for combo ticket holders.

How do I get to THIS IS HOLLAND if I have a combo ticket with The Amsterdam Dungeon?

THIS IS HOLLAND is located at Overhoeksplein 51, Amsterdam. From the IJ side of Amsterdam Central Station, you can take a free ferry (Veer F3-Buiksloterweg) which departs every 4 minutes and reaches Noord within 3 minutes.

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Accessibility at Amsterdam Dungeon in Amsterdam

Wheelchair access, lifts, and support services

Find accessibility details for Amsterdam Dungeon, including step-free access, facilities, and support options in Amsterdam.

Which visitors should exercise caution or avoid The Amsterdam Dungeon experience?

The Amsterdam Dungeon is not recommended for individuals suffering from claustrophobia, as it features very dark and enclosed spaces. Visitors with impaired vision or those who are nervous in nature, including very young children, may also find the attraction challenging. Guide dogs are not permitted due to health and safety.

Amenities and facilities at Amsterdam Dungeon

On-site services for a smoother museum visit

See which amenities are available at Amsterdam Dungeon, from lockers and restrooms to visitor comfort services in Amsterdam.

Is there a website where I can retrieve photos purchased during my visit to The Amsterdam Dungeon?

Yes, you can access photos purchased during your visit to The Amsterdam Dungeon through their online portal. The website to collect your pictures is https://photo.imageinsight.com/theamsterdamdungeon/.

What facilities are available for visitors with hearing impairments at Amsterdam Dungeon?

Information regarding accommodations for visitors with hearing impairments at Amsterdam Dungeon is mentioned in the hearing impairment section, though specific availability details remain unknown.

Does Amsterdam Dungeon offer luggage storage or lockers?

Information regarding luggage storage or lockers at Amsterdam Dungeon has unknown availability, so visitors should check the luggage section for specific details.

Is Amsterdam Dungeon wheelchair accessible?

Information regarding wheelchair accessibility is available at Amsterdam Dungeon, as the venue supports wheelchair access.

Are there toilets available at Amsterdam Dungeon?

Visitor toilets are available at Amsterdam Dungeon.

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How to contact Amsterdam Dungeon in Amsterdam

Support channels and response questions

Find contact-related answers for Amsterdam Dungeon, including support routes for tickets, access, and visit planning in Amsterdam.

How can I contact the Amsterdam Dungeon for visitor information?

You can contact the Amsterdam Dungeon for general enquiries by emailing [email protected] or by calling +31 (0) 20-5308500. Phone lines operate from Monday to Friday, 9:30 AM to 5:00 PM.

When are the Amsterdam Dungeon phone lines open for enquiries?

The phone lines for the Amsterdam Dungeon are available from Monday to Friday, between 9:30 AM and 5:00 PM.

What is the phone number for the Amsterdam Dungeon?

The general enquiries phone number for the Amsterdam Dungeon is +31 (0) 20-5308500.

What is the general email address for the Amsterdam Dungeon?

The general email address for the Amsterdam Dungeon is [email protected].

How to visit Amsterdam Dungeon in Amsterdam

Step-by-step planning questions before you go

Get visit-planning answers for Amsterdam Dungeon, including timing, preparation, and day-of expectations in Amsterdam.

Do you need a reservation or timed entry for the Amsterdam Dungeon?

Yes, reservations are recommended for visiting the Amsterdam Dungeon, and entry is typically by timed slot. Booking in advance is advisable to ensure your entry and preferred time.

Is parking available at the Amsterdam Dungeon?

No, parking is not available directly at the Amsterdam Dungeon. Visitors are advised to seek alternative parking options nearby or use public transport.

How long does a visit to the Amsterdam Dungeon take?

A typical visit to the Amsterdam Dungeon is designed to last between 60 and 75 minutes, offering an immersive experience within that timeframe.

How long is the typical waiting time to enter a tour at The Amsterdam Dungeon?

After your ticketed entry time, the waiting time to start a tour at The Amsterdam Dungeon is generally kept to a maximum of 15 minutes.

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