Plan before you go

Amenities at Madame Tussauds Amsterdam

Visitor facilities for an enjoyable experience in the heart of Amsterdam

Prepare for your trip to this interactive wax museum by reviewing the available onsite amenities and facilities. We recommend checking the official website before you visit to confirm current services and any specific accessibility arrangements for your group.

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5 amenities

Visitor amenities and accessibility at Madame Tussauds Amsterdam

Practical services grouped for easier visit planning in Amsterdam

Madame Tussauds Amsterdam provides a variety of visitor facilities, including photography-friendly areas for capturing images with wax figures and box office services for ticketing needs. While timed entry slots are required for all guests, the venue offers accessibility features such as a wheelchair lift to accommodate visitors within specific dimension and weight requirements. Please note that mobility scooters are not permitted inside the attraction to ensure guest safety and compliance with building regulations.

Accessibility

3 items

Wheelchair lift

Available

Wheelchair lift is used for accessibility within the attraction.

Subject to wheelchair dimension and weight restrictions.

Mobility scooters not allowed

Not available

Means of transport such as segways and mobility scooters are not allowed.

Attraction is only accessible on foot and limited by wheelchair.

Wheelchair accessible

Limited

Wheelchair users are welcome, but limited to two at a time due to fire regulations.

Must contact in advance. Wheelchair dimensions must not exceed 120 cm length, 90 cm width, and 250 kg including person.

Tickets and entry

2 items

Box office tickets

Available

Tickets must be purchased at the box office for the companion arrangement.

Paid entrance ticket is bought at the box office to receive the free companion ticket.

Extra charge

Time slot required

Available

Free companion tickets require a time slot booked in advance.

Book 48 hours in advance via email.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Is Madame Tussauds Amsterdam wheelchair accessible?

Wheelchair users are welcome at Madame Tussauds Amsterdam, but access is limited to two wheelchair users at a time due to fire regulations. Visitors must contact the venue in advance, and wheelchair dimensions must not exceed 120 cm in length, 90 cm in width, and 250 kg including the person.

Are mobility scooters allowed inside Madame Tussauds Amsterdam?

Means of transport such as segways and mobility scooters are not allowed inside Madame Tussauds Amsterdam. The attraction is only accessible on foot and is limited by wheelchair.

Can I take photos and selfies at Madame Tussauds Amsterdam?

Photography is allowed inside Madame Tussauds Amsterdam, and visitors are encouraged to take selfies with the wax figures.

How do I book a free companion ticket for Madame Tussauds Amsterdam?

Online booking via email at [email protected] is required for the free companion ticket and time slot 48 hours in advance. Alternatively, a paid entrance ticket can be bought at the box office to receive the free companion ticket.

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