Amsterdam
Before your visit

Rijksmuseum Amenities and Services

Explore visitor comforts and on-site facilities available for your day in Amsterdam.

The Rijksmuseum provides a range of amenities to ensure a comfortable experience while you explore the art and history of the Netherlands. Please check official sources for the most current information regarding available services before you plan your visit.

Rijksmuseum
17 amenities
Visitor amenities and accessibility
Practical services grouped for easier visit planning in Amsterdam

The Rijksmuseum in Amsterdam provides a range of facilities to ensure a comfortable visitor experience, including extensive accessibility features such as step-free access, elevators, and support for mobility aids. Guests can take advantage of various guidance options, including digital audio tours and tactile tours, alongside practical amenities like seating areas and family-friendly services. Please note that all visitors, including those eligible for free entry, are required to reserve a timed entry slot in advance.

Accessibility

11 items

Disabled parking

Available

Parking for the disabled close to the Rijksmuseum.

There are three locations close to the museum.

Accessible toilets

Available

Adapted toilets for disabled users including a low placed sink.

Locations marked on the floorplan available at the information desk.

Whisper set

Limited

During a guided tour you can use a whisper set to hear the tour guide amplified.

Ask the tour guide about this.

Touch tours for visually impaired

Limited

Special guided tour allowing visitors to touch the objects in the museum.

Bookable via the accessible tours filter.

Lifts on all floors

Available

Lifts available throughout the museum.

The lift in the Philips wing is too small for large mobility scooters.

Mobility scooters allowed

Available

Mobility scooters and electric wheelchairs are allowed, with a request to drive slowly.

The lift in the Philips wing is too small for large models.

Assistance dogs

Available

Guide dogs and assistance dogs on a lead are welcome.

Allowed into the museum.

International Sign / Sign Language

Limited

Content available in International Sign (e.g., Rembrandt in International Sign).

Check specific programs or video materials.

Step-free entrance with elevator

Available

Entrance with an elevator operated by security.

If you stand with your back to the Museumplein, the entrance with the elevator is on the left.

Visual text and captions

Available

Information and multimedia tours in the Rijksmuseum app are enhanced with visual text.

Download the free Rijksmuseum app.

Wheelchair accessible

Available

The entire museum is accessible for wheelchairs or mobility scooters.

Borrowing wheelchairs is possible at the information desk.

Families

1 item

Pushchair friendly

Available

Pushchairs/strollers are allowed and can be borrowed at the information desk.

Available alongside wheelchairs and rollators.

Tours and guides

3 items

Free audio tours via app

Available

A range of audio tours which can be downloaded for free to your smartphone.

Available via the Rijksmuseum app.

Specialized guided tours

Available

Guided tours for visitors with visual impairment, dementia, or special needs.

Private tours can be booked for groups or individuals.

Floorplan

Available

Floorplan showing lifts, seating areas, and disabled toilets.

Available at the information desk and online.

Visitor policies

2 items

Pets not allowed (except assistance dogs)

Not available

Only guide and assistance dogs on a lead are allowed into the museum.

General pets are excluded.

Backpacks policy

Unconfirmed

Backpacks or oversized handbags are not allowed unless permitted for medical reasons with a label.

Medical bags require a label from the information desk.

Amenities FAQ
Common questions about facilities and visitor services
Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Is Rijksmuseum wheelchair accessible?

The entire Rijksmuseum is accessible for wheelchairs or mobility scooters, and wheelchairs can be borrowed at the information desk. There are also step-free entrances with elevators, lifts on all floors, and adapted accessible toilets.

Are assistance dogs allowed at Rijksmuseum?

Guide dogs and assistance dogs on a lead are welcome and allowed into the museum. General pets are not permitted.

Does Rijksmuseum have audio tours or guides?

Visitors can access a range of free audio tours that can be downloaded to your smartphone via the Rijksmuseum app. Specialized guided tours and floorplans are also available.

Are pushchairs permitted at Rijksmuseum?

Pushchairs and strollers are allowed inside the museum and can even be borrowed at the information desk alongside wheelchairs and rollators.

Explore Rijksmuseum with Amsterdam
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