Visitor FAQ for Moco Museum in Amsterdam

Moco Museum tickets and prices in Amsterdam

Ticket costs, discounts, and booking questions

Get answers about Moco Museum ticket prices, discount eligibility, and where to buy tickets in Amsterdam.

Does one Moco Museum ticket grant access to all exhibitions?

Yes, a standard Moco Museum ticket is valid for all exhibitions currently on display, unless explicitly stated otherwise on the museum's ticket page.

What are the benefits of purchasing a Moco Museum Flex Ticket?

A Flex Ticket for Moco Museum allows you to visit at any date and time during the museum's operating hours without needing to pre-book a specific time slot. You should check the museum's schedule for current times.

Can I enter Moco Museum for free using an I Amsterdam Card or Stadspas?

Yes, admission to Moco Museum is included with the I Amsterdam Card and Stadspas. However, you must reserve a time slot online in advance. Bring both your reserved ticket and valid pass to the museum for scanning.

How do I reserve a time slot for Moco Museum with an I Amsterdam Card?

To book a time slot with your I Amsterdam Card, visit the Moco Museum website's free entry section, select the I Amsterdam card option, and choose your preferred date and time. Remember to bring both the reservation and your valid I Amsterdam card for scanning at the entrance.

Does Moco Museum in Amsterdam offer discounts with an ICOM card?

No, the ICOM card does not provide a discount at Moco Museum in Amsterdam. It only offers a 20% discount at Moco Museum Barcelona.

What is the process to book a time slot for Moco Museum using a Stadspas?

To book a time slot with your Stadspas, navigate to the free entry section on the Moco Museum website, select the Stadspas option, and choose your desired date and time. You must present both your reservation and a valid Stadspas upon entry for verification.

What are the ticket prices for Moco Museum?

Admission to the Moco Museum costs 19.95 EUR for adults. Youth (ages 7-17) and students pay 17.95 EUR, with students needing a valid international student ID card. Children aged 0-6 years can enter for free.

Can I use a Museum Pass at Moco Museum and what is the price?

Holders of an NL Museum Pass can purchase a ticket for 10.47 EUR. A valid Museum Card is required to receive this discount.

What is the admission fee for youth at Moco Museum?

Youth aged 7 to 17 years old can purchase a ticket for Moco Museum for 17.95 EUR.

How much is a student ticket for Moco Museum?

Student tickets for Moco Museum cost 17.95 EUR. A valid international student ID card is required to qualify for this admission rate.

Does Moco Museum offer free entry for any visitors?

Yes, children aged 0-6 years old can enter the Moco Museum for free. For all other age categories, paid admission is required.

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Moco Museum opening hours in Amsterdam

Today’s schedule, weekend times, and closures

Find accurate opening hours, holiday changes, and best visiting times for Moco Museum in Amsterdam.

What are the opening hours of Moco Museum?

Moco Museum is open every day of the week from 09:00 to 20:00.

Does Moco Museum have special opening hours?

There are no listed special opening hours or closures currently scheduled for Moco Museum.

What time does Moco Museum close?

Moco Museum closes at 20:00 every day.

Moco Museum opening hours on weekends

During weekends, Moco Museum operates with visiting hours from 09:00 to 20:00 on both Saturdays and Sundays.

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Amenities and facilities at Moco Museum

On-site services for a smoother museum visit

See which amenities are available at Moco Museum, from lockers and restrooms to visitor comfort services in Amsterdam.

Is Moco Museum wheelchair accessible?

Moco Museum is not accessible for wheelchair users because the historic Villa Alsberg features many stairs and no lifts.

Are there lockers or luggage storage at Moco Museum?

No luggage storage space is available inside Moco Museum. Visitors are advised to use Lockerpoint Luggage Storage at Museumplein just 125 meters away.

Does Moco Museum allow pets or dogs?

Pets are not allowed inside Moco Museum, with exceptions made only for registered service dogs with a suitable harness.

Is parking available near Moco Museum?

Parking is available nearby at Q-Park Museumplein as an external paid facility.

Can I bring strollers inside Moco Museum?

Strollers are not allowed inside Moco Museum due to stairs and no lifts. You may park your stroller in the garden during your visit by asking a crew member.

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How to contact Moco Museum in Amsterdam

Support channels and response questions

Find contact-related answers for Moco Museum, including support routes for tickets, access, and visit planning in Amsterdam.

What is the general contact email for Moco Museum Amsterdam?

For general inquiries regarding Moco Museum Amsterdam, you can reach their support team by emailing [email protected]. Similar email addresses are available for their Barcelona and London locations.

How do I inquire about group visits or school trips to Moco Museum?

Moco Museum has specific sections on its website for group visits, school and university programs, and event inquiries. You can find dedicated forms and information by visiting the 'Groups', 'Schools and Universities', or 'Events' pages on their official website.

Does Moco Museum have a contact phone number?

A general contact phone number for Moco Museum is not provided in the available information. For inquiries, it is best to use the specified email addresses or online forms.

What is the email for press inquiries at Moco Museum?

Moco Museum handles press inquiries through a dedicated email address. You can contact their press department by sending an email to [email protected].

How can I get ticket support for Moco Museum?

For ticket-related issues at Moco Museum, it is recommended to use the dedicated ticket support forms or refer to the Frequently Asked Questions (FAQ) pages available for each location. For Amsterdam, you can visit https://tickets.mocomuseum.com/en/ticketsupport or the FAQ page.

How to visit Moco Museum in Amsterdam

Step-by-step planning questions before you go

Get visit-planning answers for Moco Museum, including timing, preparation, and day-of expectations in Amsterdam.

Do I need a reservation or timed entry for Moco Museum?

Yes, Moco Museum requires visitors to reserve a time slot in advance. Standard entry is timed, and arriving at the start of your slot, with a 5-minute margin, guarantees entrance. Immediate entry cannot be guaranteed if you arrive at a different time.

How long should I plan for a visit to Moco Museum?

For a relaxed and fully immersive tour of the entire collection at Moco Museum, it is recommended to allow about 90 minutes for your visit.

When is the best time to visit Moco Museum for a discount?

Moco Museum offers less expensive prices for visitors who book early or late time slots. These specific slots can provide a discount of up to 5 euros.

Does Moco Museum offer luggage storage for visitors?

Moco Museum does not provide on-site luggage storage. However, you can use Lockerpoint Luggage Storage at Museumplein, which is located approximately 125 meters away.

Is Moco Museum accessible for wheelchairs or strollers?

No, Moco Museum, which is housed in a historic villa, is not accessible for wheelchair users or strollers. This is due to the presence of stairs and the absence of lifts. Strollers can be parked in the garden area.

Is parking available at Moco Museum?

Yes, if you are traveling by car to Moco Museum in Amsterdam, you can find a parking space nearby at Q-Park Museumplein. The provided information does not explicitly state if this parking facility is free or paid.

How do visitors with a partner ticket book a time slot for Moco Museum?

If you have purchased a ticket from a partner site without a specific time slot, you must reserve your time slot through the Moco Museum website for Amsterdam. Remember to bring both your partner ticket and the time slot reservation to the museum for scanning at the entrance.

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Where does the Moco Boat Tour depart from?

The departure point for the Moco Boat Tour can be found by following the link provided on the Moco Museum website's FAQ page, which directs you to a specific Google Maps location.

What should I do if I miss the departure time for my Moco Boat Tour?

If you miss your Moco Boat Tour, you should call +31202252837 to explain your situation. If there's no answer, you can ask the captain if you are able to join the next available boat tour.