Madrid
Plan before you go

CaixaForum Madrid Amenities & Visitor Facilities

Enhance your visit to this transformed Madrid power station with these practical services.

Planning your visit to CaixaForum Madrid? This guide provides an overview of the amenities and facilities offered at the venue to help you navigate your experience with ease. Since specific services can change, we recommend confirming current availability through official channels before you arrive.

CaixaForum Madrid
25 amenities
Visitor amenities and accessibility at CaixaForum Madrid
Practical services grouped for easier visit planning in Madrid

CaixaForum Madrid provides a range of facilities to ensure a comfortable and inclusive visit, including comprehensive accessibility features such as step-free access, elevators, and assistive listening technology. Families are well-supported with stroller access, nursing facilities, and dedicated activities, while visitors can also take advantage of on-site dining, a gift shop, and digital resources to help plan their time. Practical amenities like lockers, climate-controlled galleries, and free wifi are available to enhance the overall experience throughout the venue.

Accessibility

8 items

Accessible toilets

Available

Adapted restrooms available for visitors.

Lavabos adaptados available on-site.

Induction loop

Available

Inductive loop system in the auditorium to assist hearing aid users.

Located in the auditorium.

Braille in elevators

Available

Braille alphabet keys in elevators for visually impaired individuals.

Found inside the elevators.

Elevator with braille

Available

Elevators equipped with braille keys for visually impaired visitors.

Located throughout the center to connect different floors.

Service animals allowed

Available

Guide dogs and assistance dogs are permitted inside the center.

Permitted in accordance with accessibility policies.

Sign language tours

Limited

Tours offered in sign language.

Requires prior registration by phone or email.

Step free entrance

Available

Accessible entrance and routes for visitors with reduced mobility.

Mentioned as accessible for wheelchair users and people with reduced mobility.

Wheelchair accessible

Available

Accessibility to all spaces with wheelchair-adapted toilets and reserved seating in the auditorium.

Wheelchair users can access all spaces. Manual wheelchairs are available at the lobby information point on a first-come, first-served basis.

Families

3 items

Baby changing facilities

Available

Dedicated nursing and baby care room.

Sala de lactancia available on-site.

Nursing room

Available

Breastfeeding and nursing room available.

Sala de lactancia available.

Stroller friendly

Available

Strollers are allowed in exhibition halls.

Access with strollers is permitted inside the exhibitions.

Visitor facilities

4 items

Air conditioning

Available

Exhibition halls maintain a constant temperature of 21ºC year-round.

A light jacket is recommended on warm days.

Lockers

Available

Consignas available for visitor bags and belongings.

Maximum dimensions allowed: 25 x 30 x 10 cm. Scooters, bicycles, and bulky items are not permitted inside.

Toilets

Available

Visitor toilets available on-site.

Includes adapted restrooms.

Free Wi-Fi

Available

Complimentary visitor Wi-Fi available.

Wifi gratuita.

Food and retail

3 items

Cafe-restaurant

Available

Café-restaurante managed by Singularis catering.

Open Monday to Sunday and holidays from 10:00 to 20:00.

Extra charge

Restaurant

Available

On-site restaurant service.

Operated by Singularis.

Extra charge

Laie bookstore and shop

Available

Laie shop offering books and related merchandise.

Open Monday to Friday from 10:00 to 20:00, and weekends from 10:00 to 20:30.

Extra charge

Tours and guides

2 items

Digital audio guide

Available

Digital mobile audio guide via Bloomberg Connects QR codes.

Access via visitor mobile devices by scanning QR codes in the center.

Center map

Available

Floor plans and complete maps available for download or on-site viewing.

Covers floors -2, -1, 1, 2, 3, and 4.

Transport and parking

1 item

No bikes allowed inside

Not available

Bicycles and scooters are prohibited inside the center due to security rules.

Stored in lockers or left outside (internal bike parking not specified).

Visitor policies

2 items

No food or drink

Not available

Eating and drinking inside the building interior is not permitted.

Enforced throughout the interior of the building except in designated dining areas.

Pets not allowed

Not available

Pets are not permitted inside the building, except for service and guide dogs.

Guide dogs and assistance dogs are welcome.

Tickets and entry

2 items

Onsite ticket counters

Available

Visitors can purchase tickets at the physical ticket windows.

Available at taquillas up to 30 minutes before closing time.

Extra charge

Exhibition tickets

Unconfirmed

General admission tickets grant access to temporary and permanent exhibitions.

Available online and at ticket windows up to 30 minutes before closing.

Amenities FAQ
Common questions about facilities and visitor services
Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Does CaixaForum Madrid have lockers for visitor bags?

CaixaForum Madrid provides lockers for visitor belongings with maximum allowed dimensions of 25 by 30 by 10 cm. Bulky items, scooters, and bicycles are not permitted inside the facility.

What are the opening hours of the cafe restaurant at CaixaForum Madrid?

The café-restaurant managed by Singularis catering is open from Monday to Sunday and holidays from 10:00 to 20:00. This amenity requires payment.

Is free Wi-Fi available at CaixaForum Madrid?

Complimentary visitor Wi-Fi is available throughout CaixaForum Madrid free of charge.

Are there accessible toilets and wheelchair facilities at CaixaForum Madrid?

CaixaForum Madrid is fully wheelchair accessible with step-free entrances, adapted restrooms, and manual wheelchairs available at the lobby information point on a first-come, first-served basis.

Explore CaixaForum Madrid with Madrid
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Find everything about CaixaForum Madrid in one place, including tickets, opening hours, current exhibitions, location details, visitor tips, nearby attractions, and the latest museum updates. Use these pages to plan your visit, discover what to see, and get practical information before you go.
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