Royal Palace of Madrid: Your Essential Visitor FAQ

Royal Palace of Madrid tickets and prices in Madrid

Ticket costs, discounts, and booking questions

Get answers about Royal Palace of Madrid ticket prices, discount eligibility, and where to buy tickets in Madrid.

What are the ticket prices for the Royal Palace of Madrid?

Standard adult tickets for a basic self-guided visit to the Royal Palace of Madrid cost 18 EUR, while a basic guided visit led by National Heritage staff is 26 EUR. You can also purchase combined tickets for the Royal Palace and the Royal Kitchen or the Royal Collections Gallery for 24 EUR.

Does the Royal Palace of Madrid offer group tickets?

Yes, group tickets are available for several categories, with basic Tourist Group tickets costing 16 EUR, Cultural Group tickets priced at 18 EUR, and Educational Group tickets available for 9 EUR.

How much are child tickets for the Royal Palace of Madrid?

Child tickets cost 9 EUR for youth aged 5 to 16, and entry is completely free for children under 5 years old. Please note that an ID or passport is required for children aged 14 to 16 to verify their eligibility.

Are there student tickets or senior discounts at the Royal Palace of Madrid?

Yes, the Royal Palace of Madrid offers a reduced entry fee of 9 EUR for students up to 25 years old with a valid national or international student card, as well as for seniors aged 65 and older.

Does the Royal Palace of Madrid have free entry?

Yes, free admission is available for children under 5 years old, active teachers, legally unemployed individuals, and citizens or residents of the European Union and Ibero-American countries Monday to Thursday from 5:00 PM to 7:00 PM (4:00 PM to 6:00 PM in winter). Admission is also free for all visitors on International Museum Day on May 18.

Can I buy tickets for the Royal Palace of Madrid in a foreign language through the website?

Advance online ticket purchases are for guided visits in Spanish. If you would like a guided visit in another language, you must purchase your ticket at the box office on the day of your visit.

What is the maximum number of tickets you can purchase in a single transaction for the Royal Palace of Madrid?

The maximum number of tickets allowed per online purchase is 12, and the order must include at least one non-free ticket.

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Amenities and facilities at Royal Palace of Madrid

On-site services for a smoother museum visit

See which amenities are available at Royal Palace of Madrid, from lockers and restrooms to visitor comfort services in Madrid.

How are group guide systems handled if they are mandatory at the Royal Palace of Madrid?

When group guidance systems consisting of a transmitting microphone and receiving earpieces are mandatory and unavailable, they can be rented free of charge at the designated pickup counter inside the venue.

Are personal photography accessories like tripods or selfie sticks allowed inside the Royal Palace of Madrid?

No, the use of tripods, selfie sticks, or similar equipment is not permitted inside the Royal Palace of Madrid, though photography without flash for personal use is generally allowed.

Are there food and drink facilities at the Royal Palace of Madrid?

Yes, a paid terrace is located in the Campo del Moro gardens for visitors to grab something to drink.

Is wheelchair access available at the Royal Palace of Madrid?

Yes, access for visitors with reduced mobility and manual wheelchairs is available at the Royal Palace of Madrid, along with a specific documentation brochure.

Are audio and photography permitted inside the Royal Palace of Madrid?

Photography is allowed for personal use without flash, except in expressly prohibited areas, but tripods, selfie sticks, and similar elements are not permitted.

Can I rent an audioguide or book a guided tour at the Royal Palace of Madrid?

Yes, audioguide services are available as a complementary service for 5 euros, and guided tours are available for 8 euros.

Does the Royal Palace of Madrid have a cloakroom or luggage storage?

No, a cloakroom is not available at the Royal Palace of Madrid, and visitors are advised not to bring large backpacks, suitcases, or large bags due to improvement works.

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Group visits to Royal Palace of Madrid in Madrid

School, team, and large-party planning answers

Get group visit guidance for Royal Palace of Madrid, including logistics, timing, and useful planning details in Madrid.

What should educational groups show at the box office of the Royal Palace of Madrid on the day of the visit?

Educational groups must present their booking confirmation albarán received by email as well as the official presentation letter from their educational center.

How to contact Royal Palace of Madrid in Madrid

Support channels and response questions

Find contact-related answers for Royal Palace of Madrid, including support routes for tickets, access, and visit planning in Madrid.

What are the department contacts for Royal Palace of Madrid visitor information?

Specific departmental contacts available include the Royal Library, General Palace Archive, Communications, Education, and Royal Patronages.

How do I contact the Royal Palace of Madrid?

General inquiries for the Royal Palace of Madrid and Patrimonio Nacional are handled via a central email address. Specific departmental contacts for the Royal Library, General Palace Archive, Communications, Education, and Royal Patronages are also available.

What is the phone number for the Royal Palace of Madrid?

Specific phone numbers and email values are not provided in the contact directory, but general inquiries are handled via central email and departmental contacts.

Does the Royal Palace of Madrid have a feedback form?

Feedback can be submitted via a dedicated contact form, and an internal information system is provided for alerts.

How to visit Royal Palace of Madrid in Madrid

Step-by-step planning questions before you go

Get visit-planning answers for Royal Palace of Madrid, including timing, preparation, and day-of expectations in Madrid.

Do you need a reservation for Royal Palace of Madrid?

Yes, a reservation is recommended because ticket sales at the physical box office are reduced due to capacity limits.

How to get to Royal Palace of Madrid by public transport?

You can arrive at the Royal Palace of Madrid by public transport using lines 5 and 2 to Opera station, or via Principe Pio station.

How to visit Royal Palace of Madrid by bicycle?

You can arrive by bicycle using the nearest BiciMad station numbered 36.

What are the entry notes and access points for Royal Palace of Madrid?

Due to renovation works, visitor access is through the arch situated at Calle Bailen and Calle Requena, while group access is located at the Calle Bailen door opposite Calle Requena. Visitors are advised not to bring large backpacks, suitcases, handbags, or packages.

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Royal Palace of Madrid FAQ: Visitor Questions

Essential answers for planning your visit to Madrid's grand royal residence.