Plan before you go

Visitor Amenities at the Museum of Warsaw

Essential information to help you navigate our facilities in the heart of Warsaw.

Whether you are planning your day in the Old Town or preparing for your arrival, understanding our visitor facilities is key to a smooth experience. Our museum, housed across several historic townhouses, offers various amenities to support your exploration of the city's urban story. Please verify the latest availability of specific services directly with us before your visit.

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6 amenities

Visitor Accessibility at the Museum of Warsaw

Practical services grouped for easier visit planning in Warsaw

The Museum of Warsaw provides a range of inclusive facilities designed to support visitors with hearing or visual impairments. Guests can access specialized services including exhibition materials in Braille, audio guides, and tablets featuring Polish Sign Language resources. These resources aim to ensure an accessible visitor experience throughout the exhibition spaces and cinema facilities located within the historic townhouses.

Accessibility

3 items

Audio description and subtitles

Available

Audio guides, film versions with audio description, subtitles, and captions for visitors with visual and hearing impairments.

Offered in Kino Syrena for the documentary film 'Warszawa nie zapomni' and exhibition materials.

Braille and tactile features

Available

Tactile graphics, touch tours, and exhibition text in Braille available for visitors with visual impairments.

Available for selected exhibitions such as 'Zgruzowstanie Warszawy 1945–1949' and specific guided architectural tours.

Sign Language Guide and Tours in PJM

Available

Guides and video content provided in Polish Sign Language (PJM) for visitors with hearing impairments.

Tablet guides in PJM can be borrowed free of charge from the museum ticket desk.

Visitor facilities

1 item

Noise-cancelling headphones and quiet hours

Available

Quiet hours and noise-cancelling headphones for visitors on the autism spectrum or with sensory sensitivities.

Headphones can be borrowed for free at the main ticket desk. Quiet hours take place on Tuesdays from 15:00 to 17:00.

Tours and guides

2 items

Audio guide app on tablets

Available

Special guides and application loaded on tablets for loan.

Available to borrow free of charge at the Museum ticket desk.

Guided tours with live description

Available

Specialized guided tours featuring live description and touch options for visitors with visual impairments.

Includes 'Dotknij Warszawy' and architectural detail tours of the main headquarters.

Amenities FAQ

Common questions about facilities and visitor services

Read practical answers about amenities at this museum, then open the complete FAQ for broader visit-planning information.

Does the Museum of Warsaw provide audio guides?

Yes, audio guide apps loaded on tablets are available to borrow free of charge at the Museum ticket desk.

What accessibility facilities are available at the Museum of Warsaw for visitors with visual impairments?

The Museum of Warsaw offers tactile graphics, touch tours, exhibition text in Braille, audio guides, and guided tours with live description.

Can I borrow sign language guides at the Museum of Warsaw?

Yes, tablet guides in Polish Sign Language can be borrowed free of charge from the museum ticket desk.

Does the Museum of Warsaw offer quiet hours or sensory support?

Yes, noise-cancelling headphones can be borrowed for free at the main ticket desk, and quiet hours take place on Tuesdays from 15:00 to 17:00.

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Explore Museum of Warsaw with Warsaw

Guides, visitor info, and museum details in Warsaw

Find everything about Museum of Warsaw in one place, including tickets, opening hours, current exhibitions, location details, visitor tips, nearby attractions, and the latest museum updates. Use these pages to plan your visit, discover what to see, and get practical information before you go.

Warsaw

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